Facilities Management - Custodian Lead

County of El Paso•Tx 79901, TX

About The Position

The Custodian Lead works under minimal supervision and provides lead work direction to custodial staff cleaning designated County facilities. Compared with the Custodian classification, the position has greater freedom to act and broader work responsibilities. The lead oversees assignments for the assigned crew and provides hands-on assistance to complete projects in a timely manner. The position reports to the Custodian Foreman and directs custodial staff, with contact with other County employees and the general public. The role includes coordinating and supervising custodial work, supporting staff training and performance, maintaining records and inventories, and carrying out cleaning and equipment-maintenance duties. The employee may substitute for the foreman or coworkers during temporary absences. Work shifts may change based on operational needs. County employees are designated Disaster Service Workers during a proclaimed emergency and may be required to train for or perform emergency services as directed by a supervisor.

Requirements

High school diploma or equivalent, plus two years of custodial experience in multiple facility custodial operations, including at least one year in a lead or supervisory role; or an equivalent combination of experience and training providing the required knowledge, skills, and abilities.
Have or obtain by the date of hire a valid driver’s license applicable to job responsibilities, with a driving record acceptable to the County of El Paso.
Have a personal smart device by the hire start date to access the County’s network and systems.
Pass a background investigation.
Knowledge of custodial equipment, supplies, practices, and procedures; potential hazards of materials and equipment used; and occupational safety rules and practices associated with the duties.
Ability to operate custodial equipment; plan, coordinate, and supervise simple to moderately complex contract-cleaning tasks and projects; perform tasks requiring eye, hand, and foot coordination; perform heavy manual tasks; and understand and carry out verbal and written instructions.
Demonstrate regular and reliable attendance; work well with others in a team-oriented environment; interact courteously and respectfully with employees and customers; maintain strict confidentiality; support the department and County organizations; and maintain and enhance customer service excellence.

Responsibilities

Assist in directing custodial staff; help the Custodian Foreman create work schedules; assign work; provide instruction and guidance; inspect work quality; and maintain data and records.
As directed, supervise department employees, assign and review work, manage timecards, support training, provide input on performance evaluations, and recommend hiring, termination, or discipline.
Motivate employees and work with them to correct deficiencies while promoting efficient, high-quality work.
Stay informed about trends and innovations in custodial work and meet with the Custodian Foreman to identify and resolve problems.
Participate in inventorying and ordering janitorial supplies; track and evaluate equipment and product usage and performance; and make recommendations.
Strip and wax tile floors and shampoo carpeted areas.
Receive service complaints and refer them for corrective action.
Ensure custodial staff follow safety procedures and use appropriate safety equipment.
Perform minor repairs to equipment and fixtures and drive to County buildings as needed.
Operate custodial equipment, including mops, vacuums, and waxing machinery, and use cleaning, disinfecting, and waxing chemicals and compounds.
Inspect assigned equipment before and after use to ensure safe and efficient operating condition; perform and schedule regular and preventive maintenance and repairs for equipment under the employee’s charge.
Maintain safe work zones through appropriate signage and proper use of cleaning chemicals and equipment.
Sweep, mop, strip, wax, and polish floors; dust and polish furniture and fixtures; vacuum rugs and carpets; shampoo carpets when necessary; clean doors, windows, and walls; empty wastebaskets and trash; and perform recycling, including retrieving recyclable items from participating departments.
Clean restrooms and replenish supplies as needed.
Receive and transport shipments from the loading dock and record items in inventory.
Assist coworkers with related tasks and substitute, when assigned, for the foreman or coworkers during temporary absences by performing delegated duties to maintain normal operations.
Provide excellent customer service and demonstrate commitment through cooperative team and individual efforts.
Participate in and emphasize training and mentoring to develop leadership, management, and technical skills in self and employees, including safety-related training and skills.
Perform other related duties as assigned and maintain a safe and healthy workplace.
During a proclaimed emergency, train for and/or perform emergency services as directed by a supervisor.