Custodial Technician

Coeur d'Alene Casino Resort Hotel•Worley, ID

4d•$16 - $18•Onsite

About The Position

Performs general and specialized custodial maintenance throughout the casino building and facilities. Works with the custodial maintenance team to help ensure the cleanliness and functionality of the Coeur d’Alene Casino Resort Hotel premises. The position includes preparing spaces for bingo sessions, workshops, and special events, cleaning those spaces afterward, and maintaining interior surfaces and fixtures. The role also involves removing snow and de-icing walkways as needed, documenting maintenance work and issues, and responding to customer concerns through management.

Requirements

Strong verbal communication skills.
Ability to provide excellent customer service.
Professional conduct, good attendance, and ability to maintain professionalism at all times.
Positive attitude.
Able to meet the physical demands of the role, including frequent standing and walking; using hands to finger, handle, or feel; reaching with hands and arms; and talking.
Occasionally lift and/or move up to 75 pounds.
Able to focus on a single source of auditory information in the presence of other distracting sounds.
Able to see objects in the presence of glare or bright lighting, under low light conditions, or to one’s side.

Nice To Haves

High school diploma or equivalent preferred.
Basic understanding of custodial equipment and its uses preferred.

Responsibilities

Assist with setting up equipment, tables, chairs, and other items for bingo sessions, workshops, and special events.
Clean applicable areas after bingo sessions, workshops, and special events.
Work with the custodial maintenance team to clean interior carpets, floors, restrooms, tables, chairs, windows, machines, glass doors, blinds, offices, entries, walls, and other interior fixtures.
Dust, wax, and polish interior vertical and horizontal surfaces, including the outside of gaming machines and their bases.
Remove snow and de-ice sidewalks and walkways as needed.
Load and unload equipment or supplies as needed by the casino.
Submit written notification to the facility maintenance manager about fixtures or equipment that are not working properly.
Document services, accidents or injuries, items needing repair, and tasks on the daily maintenance form.
Report unresolved issues from the shift to the supervisor.
Attend department team meetings, workshops, and training sessions as delegated by the manager.
Immediately notify the manager on duty or bingo manager of customer complaints or concerns, and bring the manager to the customer to help achieve a positive resolution if needed.
Perform other duties as assigned.