Custodial Supervisor

The Charleston Gaillard Center•Charleston, SC
•Onsite

About The Position

The Custodial Supervisor reports to the Director of Facilities and leads day-to-day and event custodial operations at the Charleston Gaillard Center. This working supervisor schedules and directs part-time custodial staff, prepares the venue for performances, rehearsals, community events, and private functions, and keeps public and back-of-house areas at a consistent standard during event operations. The role is the primary on-site contact for event-related custodial needs and works with other departments to complete turns, resolve issues quickly, and leave the building ready for the next use.

Requirements

  • Four (4) years of custodial or janitorial experience, preferably in a performing arts venue, hotel, or event space, including at least one (1) year in a lead or supervisory role.
  • Familiarity with floor types (carpet, terrazzo, marble, wood) and safe cleaning methods.
  • Ability to lead, train, and manage a custodial team and janitorial contractors.
  • Basic computer skills (email, Microsoft Office, or similar) for records and reports.
  • Ability to work a flexible schedule, including evenings, weekends, holidays, and occasional overnight shifts.
  • Employment is contingent upon successful completion of a background check, in accordance with applicable laws.
  • Applicant must be eligible to work in the U.S.

Nice To Haves

  • Associate’s degree or equivalent combination of education and experience.
  • Experience working in an events venue or similar setting.
  • Experience with inventory and supply management.

Responsibilities

  • Lead and perform hands-on custodial work, covering staffing gaps as needed, so the Gaillard Center is event-ready for performances, rehearsals, community gatherings, and private functions.
  • Schedule, assign, and direct part-time custodial staff for daily operations and event coverage, including load-in, show, intermission, strike, and overnight resets.
  • Serve as the on-site custodial supervisor during assigned events; handle routine requests from event staff, vendors, and clients and escalate issues requiring the Director of Facilities’ attention.
  • Inspect public areas, restrooms, back-of-house spaces, and specialty floors (terrazzo, carpet, wood, marble) before, during, and after events; correct deficiencies and report results to the Director of Facilities.
  • Complete event turns to a set standard: trash and recycling, restroom reset, high-touch sanitizing, spill response, floor care, and restocking.
  • Train part-time staff on cleaning methods, equipment, chemicals, and safety; check quality of work and correct it on the floor.
  • Ensure safe chemical use, storage, and labeling; and enforce workplace safety procedures.
  • Monitor consumable inventory (paper, soap, liners, chemicals); keep stock on hand and flag shortages before events.
  • Coordinate custodial timing with other departments so cleaning does not conflict with load-in, rehearsals, or client use.
  • Maintain basic records for inspections, staffing, and supply use.
  • Perform other related duties as assigned by the Director of Facilities.

Benefits

  • Fully paid medical, vision, and dental insurance at the employee level
  • Optional life and disability insurance
  • 4 weeks of paid time off
  • 403(b) with an employer match
  • Free and/or discounted tickets to performances
  • Employer-paid parking
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