Custodial Supervisor

Innovative Consulting & Management Services, LLC•San Luis, AZ

17d•Onsite

About The Position

ICMS is seeking a Custodial Supervisor to lead and oversee custodial staff in maintaining the cleanliness, sanitation, and general upkeep of building interiors and exteriors, including grounds maintenance and related services. The position involves hands-on supervision and management of day-to-day custodial operations. It is a full-time, onsite position; telecommuting is not considered. Work schedules may change based on client and company needs. As a management position, the supervisor will be regularly on call and available to respond to emergencies outside their shift. This is a contingent hire based on the award of the contract. The supervisor will oversee custodial employees, staffing and work schedules, training, safety, equipment, quality control, grounds maintenance, work orders, inventory, reporting, and compliance with custodial procedures. The position also involves responding to tenant complaints, assisting with special projects and emergency cleanups, supervising specialized cleaning crews, and supporting budget management. All contractor personnel working onsite at federal facilities must meet federal government security clearance standards, with a minimum investigation at the Public Trust level. U.S. citizenship is required. Employment is conditional on passing a pre-employment drug screening and receiving acceptable reference and background check results.

Requirements

At least 3 years of recent experience managing custodial and related services in buildings of similar size and complexity.
Documented experience as a Custodial Supervisor in a commercial or government environment.
Strong organizational and communication skills to lead custodial teams effectively.
Knowledge of procedures for using and maintaining cleaning tools, machines, and chemical solutions.
Familiarity with custodial quality control programs, inspections, and corrective actions.
Experience and familiarity with CMMS platforms, specifically Maximo.
Ability to work independently and follow specific, detailed instructions.
Ability to communicate in English, both verbally and in writing.
Ability to work on foot for up to 8 hours per day.
Ability to climb stairs and lift 20 or more pounds when needed.
Willingness to respond to emergencies after hours.
Valid driver’s license with a clean driving record.
Current Advance Custodial Technician Certification from the Cleaning Management Institute (CMI), or an equivalent certification program approved by the Contracting Officer or designee.
Ability to climb ladders, use power tools, and perform heavy physical labor as needed.
U.S. citizenship.
Must meet federal government security clearance standards; minimum investigation at a Public Trust level is required.
Must pass a pre-employment drug screening and have acceptable reference and background check results.

Nice To Haves

Experience in a government facility is preferred.

Responsibilities

Supervise custodial employees to ensure high-quality service and efficiency.
Manage work shifts, staffing levels, schedules, and work plans for custodial operations.
Train, evaluate, and oversee custodial personnel on cleaning techniques, safety standards, and custodial equipment use.
Ensure adherence to safety policies and procedures across custodial operations.
Supervise proper use and maintenance of custodial equipment, tools, cleaning compounds, and powered machines.
Implement and oversee a Quality Control Program, including inspections, scheduling, contract compliance, corrective actions, and process improvements.
Respond to tenant complaints and coordinate corrective actions.
Manage grounds maintenance, including scheduling and supervising groundskeeping duties.
Prepare and maintain action plans, inspection reports, work schedules, and other reports.
Oversee procedures for storage, use, and disposal of cleaning solvents and chemicals.
Assist with special custodial projects and emergency response cleanups as required.
Help ensure building security by supervising lock and unlock procedures and reporting safety hazards.
Supervise project crews performing specialized cleaning assignments.
Assist with custodial budget management, expense tracking, and cost-saving recommendations.
Maintain inventory records for cleaning supplies, tools, and equipment.
Manage and distribute work orders and confirm data within the client CMMS.
Apply industry-standard custodial techniques, materials, and quality standards.
Document and report facility conditions, custodial tasks, and compliance with safety policies.
Ensure proper chemical handling, application, and disposal.
Respond to emergencies outside the regular shift as required.