Custodial Supervisor (3108) (Custodian)

HES Facilities•Charlotte, MI

About The Position

The Custodial Supervisor acts as an ambassador for HES’s company values and philosophy and implements and maintains programs that support corporate goals. The supervisor coordinates personnel and operational processes to promote internal and external customer satisfaction. This role organizes, schedules, assigns, and performs daily work routines; leads safety efforts in the assigned work area; and manages equipment and consumables to ensure staff have necessary supplies. The supervisor trains new employees in all phases of their work, including equipment and chemical use, and provides ongoing coaching to current employees. They communicate about requests and work orders, coordinate assistance for building emergencies during and after working hours, and plan and supervise major cleaning operations and other assigned work projects in coordination with management. The position supervises custodians’ daily work and inspects assigned areas to ensure work and building inspections meet service quality standards. It also involves counseling and disciplining staff, advising the office when verbal or written disciplinary action has been given, and meeting with employees and managers when warranted. Other duties may be assigned.

Requirements

  • Minimum of 1 year of supervisory experience.
  • Custodial knowledge.
  • Computer literacy.
  • Basic mechanical knowledge.
  • Good oral and written communication skills.
  • High school diploma or equivalent.

Nice To Haves

  • College degree preferred but not required.

Responsibilities

  • Organize, schedule, assign, and perform daily work routines.
  • Lead safety efforts in the assigned work area, train employees on safety issues, discuss safety concerns, provide appropriate personal protective equipment, investigate accidents, determine causes of injuries, and report concerns and injuries.
  • Train new employees in all phases of their jobs, including equipment and chemical usage, and provide continuing on-the-job coaching to current employees.
  • Manage equipment and consumables and work with department management to ensure adequate supplies of products and chemicals are available.
  • Communicate effectively regarding requests, work orders, and other job matters.
  • Coordinate and assist with building emergencies, including fire or flood cleanup and snow or ice removal, during and after working hours.
  • Plan and perform major cleaning operations, supervise assigned work projects, coordinate major projects with the manager or assistant manager, and follow up on work.
  • Supervise custodians’ daily work with regard to quantity and quality.
  • Frequently inspect assigned areas to ensure individual and building inspections meet service-level quality standards, using computer-aided inspection systems and other department-provided tools.
  • Discipline and counsel staff, advise the office when verbal or written disciplinary actions have been given, and meet jointly with employees and the manager when written warnings are warranted.
  • Perform other related work and duties as assigned.

Benefits

  • Medical insurance
  • Life insurance
  • Dental insurance
  • Vision insurance
  • Paid vacation
  • Paid sick days
  • Paid holidays
  • 401K/403b plan
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