Custodial Supervisor

Georgetown University•Lexington, MA

1d•$41,926 - $65,090•Onsite

About The Position

The Custodial Supervisor oversees custodial staff and directs building cleaning and related services. The position schedules and assigns staff to buildings or areas, inspects work, corrects deficiencies, and addresses special requirements. The supervisor may also perform custodial tasks when needed. The role ensures high-quality service through staff training, supervision of production work, proper use of chemicals and equipment, and quality control. It also requires current knowledge of cleaning protocols, including COVID-19 disinfecting procedures, products, and equipment, and the ability to train and direct staff in disinfecting work. The supervisor coordinates issues with the manager of custodial services and responds to the needs of customers and building contacts. Reporting to the Director of Custodial and Grounds, the supervisor leads ten to fifteen custodians and one to two floor care specialists. The team works during day-shift hours and is responsible for maintaining buildings and responding to emergencies across an area of 300,000 to 450,000 square feet. The supervisor represents University Facilities to the university community and visitors, follows university and department policies, and may participate in department- and college-wide committees. The position requires flexibility in personal and staff schedules to address emergencies such as staffing shortages and snow removal. This position is designated On-Campus. Georgetown University describes the salary range as $41,926 to $65,090. The university offers a comprehensive benefits package, including medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts, and voluntary insurance options.

Requirements

Five years of custodial experience.
Valid driver’s license from the District of Columbia, Maryland, or Virginia.
Basic knowledge of English, including the ability to read, write, and speak with understanding.
Ability to communicate effectively and professionally.
Ability to work as part of a team.
Ability to act independently and exercise mature judgment.
Ability to analyze operational issues and identify solutions.
Strong interpersonal and communication skills.
Demonstrable knowledge of the chemistry behind the cleaning process and ability to keep pace with changing technology and its application.

Nice To Haves

College degree preferred.
Some plant operation maintenance experience preferred.
Some computer literacy preferred.

Responsibilities

Direct and supervise custodial staff and building cleaning services.
Schedule and assign custodial staff to buildings and areas.
Inspect work, correct deficiencies, and address special requirements or circumstances.
Perform custodial tasks when necessary.
Train and supervise staff to maintain service quality, safe and proper chemical and equipment use, and quality control.
Keep current on cleaning and COVID-19 disinfecting protocols, products, and equipment; train and direct staff performing disinfecting procedures.
Coordinate issues promptly and thoroughly with the manager of custodial services.
Respond to the needs of customers and building contacts.
Maintain buildings and ensure emergencies are addressed across the assigned area.
Represent University Facilities professionally to the university community and visitors, while carrying proper identification and complying with university and department policies.
Remain flexible with personal and staff schedules to accommodate emergencies, staffing shortages, and snow removal.
May lead or participate in department- and college-wide committees.