Custodial Territory Supervisor

Cleantec • Town of Clay, NY

3d • $21 - $23

About The Position

In the role of Territory Supervisor at Cleantec, you will assist management and customers by ensuring the functionality of designated accounts, which includes the following responsibilities:
Supervision: Guide team leaders and baseline cleaners to maintain cleanliness and functionality of customer buildings.
Mission Keeper: Uphold the company's mission and enforce policies while delivering exceptional customer service.

Requirements

• Current/Valid Driver's License: You'll need a driver's license to get the job done efficiently.
• Personal Vehicle: Access to your own vehicle to ensure you can reach the sites where your leadership is needed.
• Minimum 1-Year Supervisory/Management Experience: You should have at least one year of supervisory or management experience under your belt.
• Physical Capability: The ability to lift up to 50 pounds is essential to handle various aspects of the role effectively.
• Willingness to Undergo a Drug Test and Background Check: As part of our commitment to a safe and secure work environment, we require candidates to consent to a drug test and background check.

Responsibilities

• Follow all company operation standards for training, cost control, quality, safety, and on-time services.
• Get your hands dirty, figuratively and literally, to ensure the successful completion of projects on our customers' properties.
• Prioritize customer satisfaction and maintain positive employee relations by following company policies.
• Collaborate with the area manager to build a team of key employees capable of carrying out growth strategies and improving employee relations.
• Schedule new hire training with designated personnel approved by management.
• Conduct annual performance evaluations for staff, setting measurable goals for continuous improvement.
• Report and document all employee issues promptly, including attendance, call-outs, write-ups, and disciplinary actions.
• Maintain budgeted hours for accounts to ensure financial efficiency.
• Keep safety materials and SDS sheets up-to-date in accounts.
• Maintain inventory of all cleaning supplies at each building.
• Troubleshoot and maintain cleaning products/equipment, such as vacuums.
• Be ready to perform cleaning duties in the event of employee absences or customer requests.
• Identify areas of concern in customer buildings through regular inspections and supervise the resolution of deficiencies.
• Maintain the highest level of customer service and promptly resolve customer issues, always documented in CRM.
• Set up and oversee project work in customer buildings as needed.
• Provide nightly reports of building activity for all staff, following the required format.
• Be willing to perform other duties as requested and assigned.
• Check and report all employee hours and make necessary adjustments daily by 10 am.

Benefits

• Health Benefits: Take care of your health with comprehensive health insurance coverage.
• Dental Benefits: Maintain that winning smile with dental coverage.
• Vision Benefits: Keep your eyes on the prize with vision insurance.
• Life Insurance: Gain peace of mind knowing that you and your loved ones are protected.
• 401K: Plan for your financial future with our 401K program.
• Quarterly Bonus: Your hard work doesn't go unnoticed! Earn quarterly bonuses as a token of appreciation.
• Car Allowance: We've got you covered on the road with a car allowance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees