Custodial Supervisor - VMI

Thompson Hospitality Corporation•Lexington, VA

About The Position

Thompson Facility Services is seeking a Custodial Supervisor to lead custodial staff and oversee cleaning operations. The role is responsible for maintaining clean, safe, welcoming facilities and ensuring cleaning standards and safety procedures are consistently followed. The supervisor works across offices, restrooms, common areas, and other facility spaces, and coordinates with the Manager, other departments, and senior leadership to support daily operations and special events. The position involves working around cleaning chemicals and performing physical custodial work. It may require work on ladders, stairs, and elevated platforms. Because the role is essential, schedules may include inclement weather, evenings, weekends, or holidays.

Requirements

High school diploma or GED.
3–5 years of experience in custodial supervision or a similar role.
Strong leadership and team-building abilities.
Excellent communication and organizational skills.
Ability to multitask and remain calm in unexpected situations.
Knowledge of cleaning standards, tools, and equipment.
Comfort working around cleaning chemicals and performing the physical aspects of the job.
Ability to lift up to 50 pounds.
Ability to handle custodial equipment such as buffers and vacuums.
Frequent standing, walking, bending, and reaching throughout the day.
Ability to work on ladders, stairs, and elevated platforms may be required.
May be scheduled during inclement weather, evenings, weekends, or holidays.

Responsibilities

Train, mentor, and support custodians; assign tasks, manage schedules, provide feedback, and foster a positive team environment.
Oversee daily cleaning activities, including floor care, restroom sanitizing, waste management, and general upkeep.
Ensure cleaning protocols are followed and spaces meet established standards; conduct regular walk-throughs and inspections.
Monitor cleaning-product, tool, and equipment inventory; coordinate with the Manager to restock supplies responsibly and cost-effectively.
Ensure cleaning equipment and materials are used properly and safely.
Ensure staff follow safety procedures, including OSHA guidelines; train them in PPE use and safe handling of chemicals and equipment.
Respond promptly and professionally to cleanliness or maintenance requests.
Coordinate with other departments to support special events and facility needs.
Maintain accurate schedules, inspection records, and team attendance records.
Share reports and updates with senior leadership.
Stay informed about industry best practices and innovative cleaning methods.