Custodial Shift Supervisor

Innovative Consulting & Management Services, LLC•Kansas City, MO

11h•Onsite

About The Position

ICMS is seeking Custodial Shift Supervisors to lead and oversee custodial staff in maintaining the cleanliness, sanitation, and general upkeep of administrative building interiors and grounds. This position requires strong leadership skills, hands-on supervision, and the ability to manage day-to-day custodial operations effectively. The supervisor is dedicated to an assigned shift and helps maintain staffing and service levels for a 24/7/365 operation. The role includes supervising custodial employees, ensuring quality and safety standards, overseeing grounds maintenance and custodial equipment, responding to tenant complaints, and maintaining schedules, reports, inspection records, work tickets, and supply inventories. The supervisor also supports special projects and emergency cleanups and oversees building lock and unlock procedures. This is a contingent hire position based upon the award of contract. Work schedules may change based on client and company needs. As a management position, the supervisor will be regularly on call and must be available to respond to emergencies off shift. Contractor personnel working onsite at federal facilities must meet federal government security clearance standards.

Requirements

High school diploma or G.E.D.
At least 3 years of experience managing custodial shifts in buildings of similar size (400,000 square feet) and complexity, such as federal buildings, courthouses, or hospitals.
Valid driver’s license with a clean driving record.
Strong organizational and communication skills to lead custodial teams effectively.
Knowledge of proper custodial procedures for using and maintaining cleaning tools, machines, and chemical solutions.
Familiarity with custodial quality control programs, including inspections and corrective actions.
Experience and familiarity with CMMS and work ticket systems.
Ability to read, write, and converse fluently in English.
Pass a pre-employment drug screening and receive acceptable reference and background check results.
Meet federal government security clearance standards when working onsite at federal facilities.
Ability to climb ladders, use power tools, and perform heavy physical labor as needed.
Ability to work on foot for extended periods, up to 8 hours per day.
Ability to climb stairs and lift 20+ pounds when needed.

Responsibilities

Serve as the dedicated supervisor for the assigned shift.
Supervise, schedule, and coordinate custodial employees to ensure high-quality service.
Organize and manage work shifts, staffing levels, and effective work schedules for specified shifts in a 24/7/365 operation.
Train, evaluate, and oversee custodial personnel on cleaning techniques, safety standards, and custodial equipment use.
Ensure adherence to safety policies and procedures, apply appropriate safety standards, and report hazards.
Supervise the proper use and maintenance of custodial equipment, tools, and cleaning compounds, including manually operated tools and electrically powered machines.
Execute quality control in accordance with the company’s Quality Control Program, including inspections, scheduling, contract compliance, corrective actions, and process improvements.
Respond to tenant complaints and coordinate corrective actions to improve quality.
Oversee grounds maintenance, including scheduling and supervising groundskeeping tasks and activities.
Prepare reports, work ticket task lists, inspection reports, and work schedules.
Oversee compliance with custodial procedures for storing, using, and disposing of cleaning solvents and chemicals.
Assist with special custodial projects and emergency response cleanups as required.
Ensure building security by supervising lock and unlock procedures.
Develop staffing schedules and work plans for efficient custodial operations.
Maintain inventory records of cleaning supplies, tools, and equipment.
Be regularly on call and available to respond to off-shift emergencies.