Custodial Services Supervisor

Boyd Gaming•Upper Merion Township, PA

1d•$50,000

About The Position

The Custodial Services Supervisor assists the EVS Manager and Shift Manager with planning and implementing supervisor meetings, team-member meetings, and pre-shift meetings. The role implements training guidelines, follows up to ensure training programs are functional, and coaches new team members through their transition into the EVS team. The supervisor helps ensure the shift has the supplies and equipment it needs and that equipment is properly cleaned, maintained, and stored. The role also assists with interviewing and hiring, understands budgeting, prepares recognition and improvement coaching, monitors staffing and productivity, reviews payroll and ATS for discrepancies, and monitors overtime. The position conducts visual inspections of the casino, food-and-beverage outlets, streetscape, and administrative offices, and works with the shift manager to address deficiencies and maintain standards. It ensures chemicals are stored, handled, diluted, and used safely and properly, and communicates information needed to keep the department operating effectively. Although the primary function is supervision, the supervisor may work hands-on with team members during peak periods, absences, or special situations to ensure adequate coverage.

Requirements

Attention to detail.
Two years of prior supervisory experience in Environmental Services or a similar field.
Excellent verbal, written, and computer communication skills.
Excellent judgment and decision-making skills.

Nice To Haves

Some college; a high school diploma is required.

Responsibilities

Assist the EVS Manager and Shift Manager in planning and implementing weekly supervisor meetings, quarterly team-member meetings, and pre-shift meetings.
Implement training guidelines and follow up to ensure training programs are working properly and are functional.
Coach new team members to support their successful transition into the EVS team.
Ensure shift managers have a list of supply and equipment needs and that equipment is properly cleaned, maintained, and stored.
Assist with interviewing and hiring team members for the shift.
Understand budgeting and the efforts required to meet budgets.
Prepare recognition and improvement coaching for team members using specific examples.
Check staffing levels to ensure proper productivity for each day’s work.
Review payroll and ATS, report discrepancies, and monitor overtime.
Conduct visual inspections of the casino, food-and-beverage outlets, streetscape, and administrative offices.
Contact the Shift Manager to correct deficiencies and ensure standards are met.
Ensure chemicals are stored, handled, diluted, and used safely and properly.
Communicate with the Manager and Shift Manager to provide information needed to keep the department operating effectively.
Work hands-on with team members during peak times, team-member absences, and special situations to ensure proper coverage.