Custodial Services Supervisor

Universities of Wisconsin•Stevens Point, WI

About The Position

Under the direction of the Custodial Program Supervisor, the Custodial Services Supervisor supervises custodial employees and helps administer coordinated custodial cleaning operations. This is a working-supervisor position: the incumbent may perform staff work as needed and lead by example. The supervisor is expected to operate assigned areas efficiently through effective planning, sound management principles, enforcement of university and departmental policies, and consistent development and application of custodial work standards, methods, and procedures. The position develops and schedules staff work plans, coordinates resources and workflows, implements facility emergency and hazardous-response procedures, and trains staff on new supplies and equipment. It exercises supervisory authority over at least 2.0 FTE employees. This is a full-time, salaried, exempt, annual (12-month) academic staff position in Facility Services – Custodial.

Requirements

Working knowledge and skills in event setups and moving services.
Specific knowledge of cleaning systems and product families.
Demonstrated knowledge of custodial chemicals and mixing considerations.
Demonstrated knowledge of effective staff training.
Knowledge of the care and use of powered custodial equipment, such as push or ride-on auto-scrubbers, buffers, the All-Clean no-touch cleaning system, and robotic equipment.
Knowledge of cleaning equipment, including adjustments, cleaning, and preventative maintenance.
Knowledge of custodial safety standards and precautions, and ability to read and follow MSDS recommendations and requirements.
Experience and skill in supervising and dealing with difficult people.
Thorough knowledge of occupational hazards and safety precautions inherent in custodial services.
Knowledge and experience coordinating, troubleshooting, and responding to competing customer-service requests.
Knowledge of basic safety practices.
Ability to develop or possess a thorough understanding of University of Wisconsin and UWSP administrative policies and procedures.
Understanding of the university environment, its mission, and operational needs.
Ability to logically analyze issues and resolve problems.
Ability to meet the physical demands of sitting, standing, walking, reaching overhead, kneeling, squatting, stooping, frequently lifting 1–30 pounds, and occasionally lifting over 50 pounds.

Responsibilities

Supervise custodial employees and participate in administering custodial cleaning operations.
Perform custodial work as needed and lead staff by example.
Plan and operate assigned areas efficiently using sound management principles and university and departmental policies.
Develop, implement, and schedule operational work plans for staff across one or more projects or work units.
Identify work-unit resource needs, manage workflow, schedule logistics, and secure resources for projects completed by internal and external entities.
Develop and implement facility emergency and hazardous-response policies and procedures aligned with institutional safety rules and regulations.
Implement the use of new supplies and equipment and train staff to ensure adequate utilization.
Exercise supervisory authority over at least 2.0 FTE employees, including personnel and performance actions and approval of hours worked.