Custodial Services Supervisor

University of Wisconsin Stout • Stevens Point, WI

1d

About The Position

Under the direction of the Custodial Program Supervisor, the Custodial Services Supervisor supervises custodial employees and helps administer a coordinated program covering all aspects of custodial cleaning operations. This is a working supervisor role: the incumbent may perform the work of supervised staff as needed and is expected to lead by example.

The supervisor plans and operates assigned areas efficiently by applying sound management principles, enforcing university and departmental policies, and developing and consistently applying custodial work standards, methods, and procedures. The role includes planning work, managing resources and workflows, responding to facility emergencies and hazards, training staff in supplies and equipment, and exercising supervisory authority over at least 2.0 FTE employees.

This is a full-time, salaried, exempt, annual (12-month) academic staff position in Facility Services – Custodial. Well-qualified candidates can expect a starting annual salary commensurate with their qualifications. Eligible Universities of Wisconsin employees receive a benefits package.

Requirements

• Working knowledge and skills in event setups and moving services.
• Specific knowledge of cleaning systems and product families.
• Demonstrated knowledge of custodial chemicals and mixing considerations.
• Demonstrated knowledge of effective staff training.
• Knowledge of the care and use of powered custodial equipment, such as push or ride-on auto-scrubbers, buffers, All-Clean no-touch cleaning systems, and robotic equipment.
• Knowledge of cleaning equipment, including adjustments, cleaning, and preventive maintenance.
• Knowledge of custodial safety standards and precautions, and ability to read and follow MSDS recommendations and requirements.
• Experience and skill in supervising and dealing with difficult people.
• Thorough knowledge of occupational hazards and safety precautions inherent in custodial services.
• Knowledge and experience coordinating, troubleshooting, and responding to customer service requests, including competing requests.
• Knowledge of basic safety practices.
• Possess or develop a thorough understanding of University of Wisconsin and UW-Stevens Point administrative policies and procedures.
• Understand the university environment, its mission, and operational needs.
• Demonstrate the ability to logically analyze issues and resolve problems.
• Ability to meet the physical demands of sitting, standing, walking, reaching overhead, kneeling, squatting, stooping, frequently lifting 1–30 pounds, and occasionally lifting over 50 pounds.

Responsibilities

• Supervise custodial employees and participate in administering custodial cleaning operations.
• Perform custodial work as needed and lead staff by example.
• Develop, implement, and schedule operational work plans for staff across one or more projects or work units.
• Identify work-unit resource needs, manage workflow components, schedule logistics, and secure resources for projects completed by internal and external entities.
• Develop and implement facility emergency and hazardous-response policies and procedures aligned with institutional safety rules and regulations.
• Implement new supplies and equipment and provide training to ensure they are used effectively.
• Exercise supervisory authority over at least 2.0 FTE employees, including hiring, transferring, suspending, promoting, managing conduct and performance, discharging, assigning, rewarding, disciplining, and approving hours worked.
• Apply and enforce university and departmental policies and consistently develop and apply custodial work standards, methods, and operating procedures.
• Coordinate, troubleshoot, and respond to customer service requests, including competing requests.

Benefits

• Eligible Universities of Wisconsin employees receive an employee benefits package; the posting refers applicants to the Universities of Wisconsin Employee Benefits Quick Guide and a Health & Retirement Contributions Estimator.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed