Custodial Services Operations Manager
About The Position
The Custodial Operations Manager leads a goal-oriented housekeeping department at McNeese State University, helping create an effective, productive, and rewarding team environment. The manager works with the team to maintain a safe, clean, and comfortable setting where students can study and learn. Housekeeping experience is not required; a willingness to learn is emphasized. The role includes supporting team morale, quality, and respect; managing training, development, assignments, and schedules; conducting inspections and coaching team members; recruiting and retaining staff; and collaborating with department, facility, and company leadership. The manager also analyzes data and adjusts operations to meet facility, budget, and compliance goals. The employer describes this as a growth opportunity, with assistant directors typically promoted within two years.
Requirements
- Ability to work a flexible schedule that may include nights, weekends, and holidays.
- Computer experience with word processing, spreadsheets, and various software.
- Willingness to relocate for promotion opportunities.
- Interpersonal skills to interact with individuals at all levels of the organization.
- Effective written, spoken, and non-verbal communication.
- Service-oriented approach focused on exceeding expectations.
- Ability to maintain a positive and professional demeanor.
- Ability to make sound decisions and judgments quickly.
- Self-motivation and ability to prioritize projects and needs effectively.
- Willingness to support the team where needed to achieve outcomes.
- Integrity, respect, and discretion in business dealings.
- Attention to detail and ability to manage tasks in a fast-paced environment.
Nice To Haves
- Experience managing a team.
- Experience working in a healthcare environment.
- Proficiency in languages other than English, especially Spanish.
Responsibilities
- Provide leadership that supports a team environment fostering morale, passion, quality, and respect.
- Remain open-minded and learn from the manager and team members.
- Lead and manage team member training, development, assignments, and schedules.
- Perform daily inspections and assessments, and coach and counsel team members.
- Recruit team members who reflect the organization’s values and help create a positive work environment that supports retention.
- Collaborate with department, facility, and company leadership to achieve goals.
- Analyze data and make adjustments to meet facility, budget, and compliance goals.
Benefits
- Paid time off, including vacation and sick leave.
- Medical, dental, and vision insurance.
- 401(k) with employer match.
- Employee assistance program (EAP).
- Career development and ongoing training.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
