Custodial Services Assistant Manager

Frederick County Government•Parks & Recreation Division - Frederick, MD

6d•Onsite

About The Position

The Office of Custodial Services under the Department of Facility Services within the Frederick County Division of Parks & Recreation is committed to providing the highest level of facility management in an effort to maintain a clean, safe, and sanitary environment for all stakeholders who live, work, and conduct business in our Frederick County Government Facilities (Park and NON-Park Sites). Our In-House Custodial staff are required to go through extensive personal background check in order to be approved to work in our high-security facilities. This position will coordinate and oversee the Office of Custodial Services and will make operational decisions using critical thinking skills. While performing this work, the Custodial Services Assistant Manager must maintain a high level of customer and quality services to the stakeholders and facilities maintained by the office. Supervision is given to the Custodial Supervisor; supervision is received from the Facility Services Manager, or an assigned designee.

Requirements

High school graduation or the equivalency
Minimum 5 years work experience in parks and recreation operations, facility coordination, custodial services, or program support which includes at least 2 years of supervisory or managing staff work experience
Possession of valid driver's license
Current certifications in First Aid, CPR, and AED, or ability to become certified within 6 months of hire
Ability to maintain County Authorized Driver privileges
Ability to effectively access and utilize computerized scheduling and e-mail systems
Ability to complete Blood Borne Pathogens training and other related training when scheduled
Ability to effectively plan, assign, follow-up and evaluate the work of others
Knowledge of proper types of custodial equipment, cleaning agents, sanitizing chemicals and protective gear to use in all types of cleaning work, and the ability to use them safely
Knowledge of (or ability to learn) the use and operation of a high-speed buffer, standard buffer, vacuum cleaner, carpet extractor and other related equipment
Ability to understand and follow written and spoken (English) instructions
Ability to effectively organize work, determine priorities and complete assigned duties with minimal supervision
Ability to develop, maintain, and promote cooperative, professional and effective working relationships with co-workers and the general public

Nice To Haves

A college degree from an accredited college or university in related field
Work experience managing custodial operations in government, educational, or large multi facility environments
Experience using custodial tracking software, such as Spartan Compuclean
Work experience training custodial staff or developing staff training programs

Responsibilities

Oversee Custodial Services operations; assign and coordinate custodial services for assigned County facilities through in-house staff, or contractors
Provide support and guidance to Custodial Supervisor
Implement a Quality Assurance Program (QAP) that provides standards to be maintained by In-House staff and contractors; use information obtained from inspections to make corrective actions to assure compliance with safety and cleanliness standards.
Make recommendations to the Facility Services Manager (or designee) and implement programs to enhance overall operations in the areas of training, policies, procedures, equipment, facility finish, and/or compliance with Federal, State, and other regulation requirements
Communicate procedures, task assignments, and other information with custodial staff through daily briefings, email, memorandums, etc.
Respond to emergency incidents and situations; drive and operate County vehicles
Identify problems, hazards and safety concerns related to custodial services provided in County facilities; take appropriate action to address and resolve issues
Assist in preparing the annual operating budget and monitoring on-going expenditures
Purchase custodial supplies/equipment utilizing the automated procurement and inventory systems and as needed, work with Procurement and Contracting on establishing a bid process
Ensure all Custodial Staff maintain proper certifications as it applies to safety or regulation requirements.
Maintain key inventories for Custodial Staff
Maintain Detail Cleaning Program for County Facilities
Maintain an exterior window cleaning program
Maintain websites and marketing of the Office of Custodial Services for internal/external customers
Represent the Office of Custodial for key meetings, conference, trainings, etc.
Represent the Division, on occasion, at the Emergency Operations Center
Perform other related duties as required

Benefits

11 days of Vacation leave with increase after 2 years of employment
15 days of Sick leave with unlimited annual carryover
11 paid holidays, plus 2 additional floating holidays
Day 1 coverage of comprehensive Medical Insurance Plan options to include generous County Health Savings Account (HSA) contribution (if enrolled in the high-deductible plan).
Dental, Vision, and Flexible Spending
Employee Health Center with no or low-cost primary and urgent care
100% County paid 2x annual salary Group Term Life Insurance and Accidental Death & Dismemberment (AD&D) benefit
County and Employee funded Defined Benefit Pension Plan
Work/Life balance programs include: Employee Assistance Program and Employee Wellness Program
Generous Tuition Reimbursement Program
Deferred Compensation Plan
Legal Resources
Supplemental Life Insurance
Critical Illness, Accident, and Hospital Indemnity Insurance
Lifetime Benefit with Long Term Care plan