Curriculum Developer/Trainer

Research Foundation of The City University of New York•New York, NY

5d•Onsite

About The Position

The Curriculum Developer/Trainer works with the CUNY School of Professional Studies’ Office of Innovative Learning Solutions (ILS), which partners with the Department of Social Services Office of Policy, Procedures & Training to support the Department of Homeless Services. The partnership creates and manages a learning program for DHS and provider staff, including operational procedures and learning resources on operational processes and city-mandated topics. Reporting to the Deputy Director of Learning and Development, the role leads learning-product development projects in collaboration with team members, stakeholders, and subject matter experts; delivers virtual and in-person learning sessions; and supports continuous quality improvement. The position develops and maintains eLearning, microlearning, and instructor-led training, using adult-learning principles and instructional design tools to create engaging resources for complex procedures and processes. It also coordinates project deliverables and timelines, reviews products for quality, and supports training preparation, delivery, and follow-up. The position is based at 4 World Trade Center, 35th floor, New York, NY. The stated pay range is $75,000–$85,000. Candidates must be authorized to work in the United States continuously; sponsorship is unavailable. Applicants should submit a cover letter and resume and be prepared for a phone screening, virtual panel, and in-person interview/work-product demonstration, with follow-up calls as needed. Candidates should share a portfolio or sample eLearning assignment.

Requirements

A master’s degree with three years, or a bachelor’s degree with five years, of demonstrated adult-learning, postsecondary, and/or professional learning and development experience.
Three years of full-time curriculum-development work experience, including needs analysis, project scoping, analysis and synthesis of complex content, storyboarding, scripting, pre- and post-assessments, and evaluation in a training and staff-development environment.
Two years of experience facilitating professional learning, adult learning, or higher education.
Two years of experience with Articulate Storyline 360/Rise or a similar eLearning application.
Two years of experience managing training, curriculum, or procedure projects, with a history of successful implementation.
Exceptional writing skills for email, project summaries, procedures, and course-development resources.
Ability to engage and manage learners with differing needs and abilities across various training modes.
Authorization to work in the United States on a continuous basis; sponsorship is not available.

Nice To Haves

Knowledge of government operations, human services, and/or shelter programs.

Responsibilities

Design, develop, and/or maintain learning programs and products, including eLearnings, microlearnings, and virtual and in-person instructor-led trainings.
Use adult-learning principles to design and deploy training for highly technical procedures and processes.
Collaborate and coordinate with facilitators, developers, and the program management team using project-management practices to execute deliverables and implement learning products.
Use instructional-design tools such as Articulate, Vyond, and Adobe Express to create digital learning experiences.
Analyze and synthesize complex content to create curricula, facilitator and participant guides, and other learning resources.
Lead and coordinate project deliverables within defined project-plan timelines.
Conduct quality-assurance reviews to ensure products meet standards and expectations.
Support or facilitate scheduled virtual and in-person learning programs at training locations.
Apply adult-learning principles to encourage engagement and retention, foster effective learning environments, and tailor instructional practices.
Complete onboarding for standardized learning programs.
Prepare for and deliver training, and complete post-session activities, including required reports such as attendance rosters and communications with internal administrative and support teams.
Ensure participants meet training objectives and complete activities in accordance with approved curricula and learning outcomes.
Handle day-to-day training operations, including setting up and closing learning spaces and virtual training platforms.
Represent the ILS brand with internal and external stakeholders in meetings, events, and conferences.
Participate in independent and assigned continuous learning activities and complete ongoing professional development.
Demonstrate partnership and leadership among peers and teams.
Perform other related duties as assigned.