Curriculum Developer/Trainer

Research Foundation of The City University of New York•New York, NY

1d•$75,000 - $85,000•Onsite

About The Position

The Curriculum Developer/Trainer will lead learning product development projects in collaboration with team members, stakeholders, and subject matter experts; deliver virtual and in-person learning sessions; and support continuous quality improvement in learning products. The role supports a learning program developed by CUNY SPS’s Office of Innovative Learning Solutions in partnership with the Department of Social Services Office of Policy, Procedures & Training for the Department of Homeless Services and its provider staff. The program creates procedures for shelter operations and learning resources covering operational processes and city-mandated topics. The position designs and maintains eLearning, microlearning, and instructor-led training; applies adult learning principles to technical procedures and processes; coordinates project work and timelines; and creates curricula, facilitator and participant guides, and other resources. It also includes facilitating scheduled virtual and in-person training, preparing and following up on sessions, supporting participants in meeting learning objectives, and managing the operational setup and closeout of training spaces and platforms. The role represents ILS with stakeholders and participates in ongoing learning and professional development. The position reports to the Deputy Director of Learning and Development. Worksite: 4 World Trade Center, 35th floor, New York, NY. Pay range: $75,000–$85,000. Candidates must be authorized to work continuously in the United States; sponsorship is unavailable.

Requirements

Master’s degree with at least 3 years, or bachelor’s degree with at least 5 years, of demonstrated adult learning, postsecondary, and/or professional learning and development experience.
Three years of full-time curriculum development experience, including needs analysis, project scoping, analysis and synthesis of complex content, storyboarding, scripting, pre- and post-assessments, and evaluation in a training and staff development environment.
Two years of experience facilitating professional learning, adult learning, or higher education.
Two years of experience with Articulate Storyline 360/Rise or a similar eLearning application.
Two years of experience managing training, curriculum, or procedure projects with a history of successful implementation.
Exceptional writing skills for email, project summaries, procedures, and course development resources.
Ability to engage and manage learners with differing needs and abilities across various training modes.
Authorization to work in the United States on a continuous basis; sponsorship is not available.
Submit a cover letter and resume, and be prepared for a phone screening, virtual panel, in-person interview/work product demonstration, possible follow-up calls, and a portfolio/sample eLearning assignment.

Nice To Haves

Knowledge of government operations, human services, and/or shelter programs.

Responsibilities

Design, develop, and maintain learning programs and products, including eLearning, microlearning, and virtual and in-person instructor-led training.
Apply adult learning principles to develop training for technical procedures and processes.
Coordinate with facilitators, developers, and program management using project management practices to execute deliverables and implement learning products.
Use instructional design tools such as Articulate, Vyond, and Adobe Express to create digital learning experiences.
Analyze and synthesize complex content into curricula, facilitator and participant guides, and other learning resources.
Lead and coordinate project deliverables and meet project plan timelines.
Conduct quality assurance reviews to ensure learning products meet standards and expectations.
Support or facilitate scheduled virtual and in-person learning programs at training locations.
Foster effective learning environments, promote engagement and retention, and adapt instructional practices to participants.
Complete onboarding for standardized learning programs.
Prepare for and deliver training sessions and complete post-session activities, including attendance rosters and communications with administrative and support teams.
Ensure participants meet training objectives and complete activities in accordance with approved curricula and learning outcomes.
Set up and close out learning spaces and virtual training platforms.
Represent the ILS brand with internal and external stakeholders at meetings, events, and conferences.
Participate in assigned and independent continuous learning and complete ongoing professional development.
Demonstrate partnership and leadership among peers and teams.
Perform other related duties as assigned.