Curbside Team Member

Meijer•Florence, KY

About The Position

The Curbside Team Member, also referred to as a Digital Clerk, fulfills customers’ online curbside orders and helps create a smooth, friendly pickup experience. The role involves shopping orders throughout the store, verifying and bagging products, staging orders appropriately, and serving customers at the Meijer Pickup area. The position supports customer loyalty and satisfaction through accurate, timely order fulfillment and courteous service.

Requirements

High school diploma or equivalent.
Strong communication skills and a customer-first approach.
Ability to learn new technologies quickly.
Minimum of 1 year of experience.
Detail-oriented, organized, and dependable.
Process-driven, with the ability to follow procedures efficiently and consistently.
Ability to perform physical tasks such as lifting, bending, twisting, and standing for extended periods.

Nice To Haves

Prior retail experience.
Past cashier experience.
Past online ordering experience.

Responsibilities

Provide customer service at the curbside pickup area through accurate order fulfillment and payment collection.
Greet customers courteously in person and by phone, and respond to their questions and needs.
Maintain positive working relationships with customers, team members across the store, and leadership.
Resolve customer concerns promptly, partnering with leadership when needed.
Receive daily workflow through a dashboard and fulfill orders throughout the shift.
Select items throughout the store, scan and verify products, and bag items according to bagging standards.
Store and stage orders correctly while following food safety guidelines.
Keep the curbside area clean, neat, and ready for the next pickup.
Support other tasks as needed to keep operations running smoothly.