Curbside Clerk

Meijer•Burton, MI

About The Position

The Curbside Clerk is responsible for fulfilling customers’ online curbside orders and creating a smooth, friendly pickup experience. The role involves shopping orders quickly and accurately, verifying and bagging items, staging orders, and collecting payment during carside pickup. The clerk also assists customers, responds to questions and concerns, and helps maintain a clean, organized curbside area. Training is provided.

Requirements

High school diploma or equivalent.
Strong communication skills and a customer-first approach.
Ability to learn new technologies quickly.
Minimum of 1 year of experience.
Detail-oriented, organized, and dependable.
Able to follow procedures efficiently and consistently.
Able to perform physical tasks, including lifting, bending, twisting, and standing for extended periods.

Nice To Haves

Prior retail experience.
Past cashier experience.
Past online ordering experience.

Responsibilities

Fulfill customer online orders accurately and efficiently.
Provide courteous service at the curbside pickup area and collect payment during carside pickup.
Greet customers in person and by phone, and respond to their questions and needs.
Maintain positive working relationships with customers, store team members, and leadership.
Resolve customer concerns promptly, partnering with leadership when needed.
Receive daily workflow through a dashboard and fulfill orders throughout the shift.
Select items throughout the store, scan and verify products, and bag items according to standards.
Store and stage orders correctly while following food safety guidelines.
Keep the curbside area clean, neat, and ready for pickups.
Support other tasks as needed to keep operations running smoothly.