Curbside and Parking Community Activator

City of Edmonton•Edmonton, AB

1d•CA$80,355 - CA$100,894•Onsite

About The Position

The City of Edmonton’s Parks and Roads Services branch is seeking a dynamic, community-minded professional to step into the role of Community Activator. Operating within the Safe Mobility section, this position serves as a central bridge between the City and residents. This position reports to the Curbside and Parking Management Lead within the Curbside and Parking Management unit of Safe Mobility. In this role, you will provide strategic oversight, development, delivery, and evaluation for two key programs: Shared micromobility and residential parking programs. You will regularly interact with and support a diverse array of internal and external collaborators, ensuring an integrated programming approach. Ultimately, your work directly fulfills key objectives within The City Plan and broader corporate priorities.

Requirements

A university degree in Communications, Public Relations, Community Development, Recreation Administration, Business Administration, Education, or a related field
A minimum of five (5) years of progressively responsible experience in planning, communications/public relations, community development, or working directly with external community partners
Proven experience in business process development, data management, and the development of interactive visual platforms
Interpersonal & Emotional Intelligence: Exceptional ability to build effective working relationships, drive consensus, and navigate complex, high-pressure human dynamics
Project & Process Management: Strong organizational skills to concurrently manage multiple projects, timelines, and budgets from intake to completion
Communication & Facilitation: Excellent verbal and written communication skills, including report writing, conducting presentations, and facilitating workshops
Political Acumen & Resilience: Ability to confidently navigate administrative structures, tolerate pushback, and hold steady under pressure while remaining professional and positive
Alignment to our Cultural Commitments and Leadership Competencies (https://bit.ly/4brRrXm)
Embracing a culture of equity, diversity, reconciliation and inclusion

Nice To Haves

Direct experience managing seasonal staff or post-secondary co-op students within a municipal environment
Familiarity with urban transit plans, active transportation infrastructure, or active mobility frameworks (such as the City’s Bike Plan and Safe Mobility Strategy)

Responsibilities

Manage, develop, and deliver the shared micromobility program. This includes vendor management (monitoring performance and compliance via platforms like Populus, coordinating operational zones, and managing invoicing), project coordination (leading the annual plan, including expansion areas and physical corral installation), and handling program inquiries and complaints
Support with the 2027-2030 shared micromobility procurement process by reviewing current policies, proposing changes and leading the request for proposal process
Responsible for accurate vendor invoicing and performance tracking using program-specific data platforms
Coordinate the launch of citywide engagement and targeted research to support the redesign of the Residential Parking Program (RPP) by gathering input on how curbside parking is managed across Edmonton’s neighbourhoods
Drive the redevelopment of the Residential Parking Program by leveraging change management frameworks and citywide engagement insights
Partner with internal communications and engagement teams to develop engagement and communication plans, including but not limited to website updates, social media responses, and 311 scripts
Supervise, coach, and assign daily duties to co-op students
Prepare regular status updates, reports, and strategic recommendations for internal program leadership and other partners