Cultural Navigator

360 Communities•Burnsville, MN

1d•$22 - $24•Onsite

About The Position

The Cultural Navigator builds trusted relationships with East African families in Scott County, providing resource navigation, community education, and outreach focused on safety and stability. This is a language-specific role requiring Somali bilingual skills. The position is full-time and onsite at the Family Resource Centers in Shakopee and Savage, with day hours extending into early evenings and a 40-hour workweek.

Requirements

1–3 years of related experience required.
Bilingual in Somali required.
Experience working with socially, economically, or culturally diverse populations.
Bachelor’s degree preferred; relevant experience may be considered in lieu of a degree.

Nice To Haves

Bachelor’s degree.

Responsibilities

Demonstrate commitment to the agency’s mission and core values.
Follow mandated reporting laws for child abuse and neglect.
Build professional, cooperative relationships with community partners, Scott County staff, and families to help meet the needs of families accessing Scott County Family Resource Center locations.
Assess families’ holistic needs and provide resource navigation based on their identified needs, connecting them with culturally appropriate services and facilitating access to support.
Provide language translation and language-access services to East African families accessing the Family Resource Centers.
Provide application assistance as requested by families.
Help families complete forms related to school, healthcare, job applications, housing, and other needs.
Coordinate seamless referral communication with other Scott County Family Resource Center programs.
Identify service barriers and work to address them through community engagement and connections to formal and informal supports; help families establish social connections.
Collect data and maintain accurate records for statistical, evaluation, and funding purposes.
Participate in the development, coordination, and implementation of community-building events and outreach strategies that promote education and awareness of Family Resource Center programming.
Attend and actively participate in 360 Communities team meetings, trainings, and all-staff events.
Perform other duties and assume other responsibilities as needed or as requested or delegated.