Culinary Warehouse Associate

Trolley Hospitality Companies•Richmond, VA

About The Position

Trolley House Refreshments, the convenience services division of Trolley Hospitality Companies, provides snack, beverage, and fresh food solutions to offices, hotels, and public venues in the greater Richmond and Hampton Roads regions. The Culinary Warehouse Associate supports food order fulfillment and warehouse operations by picking and staging products for deliveries, receiving and storing shipments, monitoring inventory, and maintaining a clean, safe workspace. The position works Sunday through Wednesday from 6:00 a.m. to 2:00 p.m. and Thursday from 5:00 a.m. to 1:00 p.m., with Friday and Saturday off. The role involves regular movement and handling of products, including work in refrigerated and freezer environments. Trolley House describes its culture as people-focused and guided by the values of “The Trolley Way”: No excuses, Do the right thing, Can-do attitude, Always growing, Help first, and Transparency.

Requirements

  • Strong attention to detail and accuracy.
  • Ability to work independently and as part of a team.
  • Ability to communicate promptly and learn new tasks quickly.
  • Basic technology and scanning system skills.
  • Ability to lift up to 50 pounds during loading, unloading, and product movement.
  • Ability to push and maneuver full pallets or ingredient containers with a pallet jack.
  • Regular bending, walking, twisting, lifting, and standing for shifts of up to 8 hours.
  • Ability to work frequently in refrigerated and freezer environments.

Nice To Haves

  • Previous experience in a warehouse, culinary, or foodservice setting.
  • Familiarity with food storage, stock rotation, and inventory management.
  • Knowledge of food safety and handling standards.

Responsibilities

  • Accurately pick food items based on delivery routes and culinary asset orders pulled from the system.
  • Organize, label, and stage products for designated deliveries, ensuring orders are complete and ready for transport.
  • Collaborate with culinary and logistics team members to fulfill orders accurately and efficiently on time.
  • Receive, unload, and properly store incoming food supply shipments, using FIFO stock rotation.
  • Verify received items against purchase orders and report discrepancies to a manager or supervisor.
  • Monitor stock levels and notify management about shortages, overages, or inconsistencies.
  • Assist with disposal of trash, cardboard, and recycling.
  • Maintain a clean and organized workspace in accordance with safety and sanitation protocols.
  • Keep walkways, shared work areas, and hallways clear for safe movement.
  • During slower periods, assist in other operational or culinary support areas as needed.

Benefits

  • Paid holidays, sick time, vacation, and floating holidays.
  • Medical, dental, and vision insurance plans available.
  • 401(k) retirement plan with company match after 1 year of employment.
  • Company-paid life insurance and short-term disability.
  • Employee Assistance Program (EAP).
  • Free employee shift meal.
  • Discounted gym membership plans.
  • Discounts at Trolley House Hospitality companies, including catering services and vending items in the warehouse.
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