Fiserv Forum - Culinary Supervisor (Concessions)

Compass Group • Milwaukee, WI

1d • Onsite

About The Position

The Concessions Supervisor supports the concessions leadership team in managing daily operations across multiple concession stands, ensuring consistent product quality, guest service, and team performance. This role is responsible for supervising food preparation and Operations, maintaining cleanliness and compliance standards, and guiding team members to deliver efficient and enjoyable guest experiences. The ideal candidate leads by example, promotes teamwork, and ensures all operational standards are met during events and service periods.

Requirements

• Supports the concessions leadership team in managing daily operations across multiple concession stands, ensuring consistent product quality, guest service, and team performance.
• Responsible for supervising food preparation and Operations, maintaining cleanliness and compliance standards, and guiding team members to deliver efficient and enjoyable guest experiences.
• Leads by example, promotes teamwork, and ensures all operational standards are met during events and service periods.
• Experience in food preparation and operations.
• Knowledge of cleanliness and compliance standards.
• Ability to guide team members.
• Experience in event execution.
• Understanding of standardized recipes, portioning, and presentation guidelines.
• Ability to monitor and maintain equipment functionality.
• Knowledge of sanitation procedures and food safety protocols.
• Ability to identify and report safety or sanitation concerns.
• Understanding of proper food storage, labeling, and disposal.
• Ability to maintain clean and organized workspaces.
• Experience in training team members on service standards and operational procedures.
• Ability to provide coaching and feedback.
• Ability to set clear expectations and support team efforts.
• Ability to accept feedback openly and work to improve supervisory and operational skills.
• Ability to communicate progress and challenges to leadership regularly.
• Ability to assist with inventory management, including ordering, receiving, and restocking supplies.
• Ability to monitor and maintain stand inventory.
• Ability to support accurate record keeping and reporting.
• Ability to foster positive relationships with coworkers, guests, clients, and leadership.

Nice To Haves

• Diversity of thought and inclusion for all is what drives our success
• Competitive wages
• Learn and grow opportunities
• Be a part of a great team
• Instapay (early access to your wages)
• High interest savings both through the EVEN app
• Florida Level 2 background screening may be required for certain positions.

Responsibilities

• Execute daily opening and closing procedures with team members across multiple concession locations.
• Oversee day-to-day operations including food preparation, stand cleanliness, and event execution.
• Ensure all menu items and seasonal specialty items are prepared and served according to standardized recipes, portioning, and presentation guidelines.
• Monitor and maintain equipment functionality and report any issues to supervisors.
• Conduct and train team members on sanitation procedures and food safety protocols.
• Identify and report any safety or sanitation concerns to direct supervisors.
• Ensure proper storage, labeling, and disposal of food items in accordance with health regulations.
• Maintain clean and organized workspaces throughout service and post-event breakdown.
• Train team members on Levy core signatures, service standards, and operational procedures.
• Provide coaching and feedback to support individual and team growth.
• Set clear expectations and support team efforts to meet and exceed performance goals.
• Accept feedback openly and work to improve supervisory and operational skills.
• Communicate progress and challenges to leadership regularly.
• Ensure Levy standards are consistently upheld across all concession stands during events.
• Assist with inventory management, including ordering, receiving, and restocking supplies.
• Monitor and maintain stand inventory, restocking between peak business periods.
• Support accurate record keeping and reporting as required by leadership.
• Foster positive relationships with coworkers, guests, clients, and leadership to ensure a collaborative and service-focused environment.

Benefits

• Instapay (early access to your wages)
• High interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program
• Paid time off benefits information (for Washington State, Maryland, or Remote positions)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed