CUA 5 Case Manager Director

Asociacion Puertorriquenos En Marcha Inc•Philadelphia, PA

1h•Onsite

About The Position

The CUA Case Manager Director is responsible for overseeing the day-to-day operations of their assigned unit, supervises the activities of, and gives consultation and direction to the Case Manager Supervisors. The Case Manager Director engages in performing a variety of counseling related to services to children and youth in the CUA. The employee has controlling responsibility for the operation of a CUA case management unit and ensures that the unit conforms to standards, regulations and laws of the CUA, city, state and federal agencies. Work includes assigning cases, reviewing case activities, determining training and developmental needs, training employees, reviewing worker performances, and initiating corrective action when necessary

Requirements

Master’s Degree in Social Work or a related field
Minimum of two years of experience in the administration of Human Service programs
FBI Fingerprints, PA Child Abuse Clearance, and PA Criminal History Background Clearance
Excellent verbal and written communication skills
Strong organizational skills
Strong clinical writing skills
Sound judgment, critical thinking, and problem-solving skills are essential
Must demonstrate genuine empathy and concern for individuals as indicated in our corporate vision, mission and values statements. Culturally sensitive to the needs and diversities of multi-cultural communities.
Strong interpersonal skills, respectful, and courteous nature.
An applied understanding of social work ethics and confidentiality.
Skills in typing, basic computer operations, Microsoft, PowerPoint, Excel.
Knowledge of social services, child welfare and family systems services.

Nice To Haves

Proficiency in English and Spanish strongly preferred

Responsibilities

Function as part of the larger CUA team responsible for achieving the target goals of improving safety, permanency, and well-being of children, youth, and families.
Plans, assigns and reviews the activities of a group of Case Manager Supervisors performing supervisory functions within the CUA; recommends changes in practices and procedures to increase operating efficiency and expedite work flow; confers with superiors on policies, rules, and regulations related to social service functions; consults with private and public welfare agency officials on established procedures and problem areas; recommends establishing or modifying current methods and policies; confers with superior on unusual social service problems.
Monitor case compliance to ensure that the agency is in upholding DHS performance standards
Trains Case Manager Supervisors in social work techniques and methodologies; orients worker with appropriate laws, policies, regulations and procedures; evaluates worker development, performance and problem areas to determine training needs; takes corrective action where necessary.
Conduct regularly scheduled meetings and case reviews with Case Managers and Supervisors.
Participate in Family Team Conferences when necessary.
Attend Court Hearings as needed.
Conduct regular supervision with all staff under your leadership.
Establish and maintain a trusting relationship with families using a strengths-based approach.
Meet with the CUA Program Director to evaluate system-wide strategies for improving outcomes.
Complete all paperwork in compliance with program requirements.
Attend scheduled in-service training in order to develop professional skills.
Provision of on-call services in cases of emergency and on a rotational basis as required by APM CUA protocol
Perform other duties that support the mission of APM and the CUA program.

Benefits

Independence Administrators Medical Insurance Plan or $100/month Reimbursement with Proof of Current Plan
Livongo for Diabetes Prevention, Hypertension, and Weight Management (Only for Employees Who Elect Our Medical Insurance)
Sword, A Virtual Physical Care Program for Back, Joint, and Muscle Pain (Only for Employees Who Elect Our Medical Insurance)
WondrHealth for Weight Management (Only for Employees Who Elect Our Medical Insurance)
Sun Life Financial Insurance Plans for Dental, Vision, Life and AD&D, Critical Illness, Accident, and Hospital Indemnity
Basic Life Insurance (100% Employer Funded)
Short-term and Long-term Disability Insurances
403B Retirement Plan through Mutual of America
Flexible Spending Accounts for Health, Childcare, Public Transportation, and Parking Expenses through The Harrison Group
AllOne Health Employee Assistance Program at No Cost
Employee Referral Program (You Can Earn Up to $600)
20 Days of Paid Time Off include Illness, Vacation, Appointments, and Emergencies
12 Days of Paid Holidays
Mileage Reimbursement