CTIO - UX Lead - Senior Manager

PwC•Tampa, FL

1d•$91,000 - $321,500

About The Position

As a UX Lead - Senior Manager, you will play a pivotal role in shaping user experiences by leading the design and enhancement of products, systems, and services. Within our Internal Firm Services practice, you will leverage your skills and professional network to deliver impactful results, guiding teams through complex challenges and fostering innovative solutions. Your strategic vision and ability to communicate effectively will be crucial in crafting engaging narratives that resonate with clients and stakeholders. In this role, you will validate outcomes with clients, share diverse perspectives, and act on feedback to drive continuous improvement. You will lead teams through ambiguity, demonstrating composure and sound judgment in uncertain situations. Your commitment to developing high-performing, diverse, and inclusive teams will contribute significantly to the success of our firm. As you grow in autonomy, you will deepen your skills, initiate open coaching conversations, and make decisive actions to enhance team effectiveness. This opportunity allows you to be at the forefront of software and product innovation, combining technical experience with creative thinking to meet the evolving needs of clients.

Requirements

At least a Bachelor's degree
At least 7 years of experience

Nice To Haves

Excelling in strategic advising and problem-solving
Demonstrating advanced skills in user experience design
Leading large projects with a focus on innovation
Utilizing systems thinking to identify opportunities
Crafting impactful messages that tell a holistic story
Directing teams through complex and uncertain situations
Validating outcomes with clients and acting on feedback

Responsibilities

Leading user experience design initiatives to enhance product interaction and satisfaction
Guiding teams in the strategic planning and execution of user-centered design projects
Utilizing skills in human-computer interaction and user interface prototyping to develop innovative design solutions
Building and maintaining relationships with stakeholders to gather insights and feedback for continuous improvement
Developing and overseeing the deployment of usability testing and heuristic evaluations to optimize user experience
Promoting the use of emerging technologies and design practices across user experience teams
Validating data integrity and compliance within design frameworks
Identifying opportunities for improving customer experience and driving product innovation