CTI CASE MANAGER

VOLUNTEER BEHAVIORAL HEALTH•Liberty Township, OH

12d•Onsite

About The Position

This position involves providing community-based services to veterans and their families. The role requires working directly with the Outreach Coordinator and external partners such as landlords and housing organizations to identify veterans and families in need and assist them in accessing necessary resources. A primary goal of this role is to reduce homelessness or the risk of homelessness among veterans and their families, in accordance with specific grant requirements. The position also involves completing screenings and documentation accurately and professionally within designated timeframes, as required by the Veterans Administration, grant, and agency.

Requirements

Knowledge of issues facing veterans and their families and homelessness.
Knowledge of community resources.
Ability to work within communities to develop new resources that assist veterans and their families.
Excellent communication skills.
Excellent writing skills.
Ability to speak in public.
Ability to work with others as a team.
Ability to complete tasks in an independent manner.
Ability to work closely with external customers such as the Veterans Administration.

Nice To Haves

Bachelor’s Degree preferred.
Experience working with veterans, their families and/or homeless populations is preferable.
Having veteran status is preferred.
Experience in case management and direct community-based field work is preferred.

Responsibilities

Conducting community-based services to veterans and their families.
Working with veteran organizations and service providers to identify veterans and families in need of services.
Assisting veterans and families with accessing resources.
Extensive work in the community.
Working directly with the Outreach Coordinator.
Working with landlords, housing organizations, and others.
Adhering to specific grant requirements.
Completing screenings and documentation as required by the Veterans Administration, grant, and agency in designated timeframes with accuracy and professionalism.
Assisting with local resource development.
Providing direct service to veterans and families.
Locating and accessing services on behalf of veterans and families.
Reducing homelessness or risk of homelessness among veterans and families.