CST 3 Legal Services

Inland Regional Center•San Bernardino, CA

3d•$20 - $29•Hybrid

About The Position

Under the general supervision of the Manager – Legal Services, the CST 3 Legal Services employee performs a wide variety of administrative support and specialized clerical work for the Legal Services Unit. The role requires confidentiality, the ability to multitask, prioritize assignments, manage a high volume of work, communicate effectively and appropriately, and establish good rapport with others. The position has no supervisory responsibility and performs related work as required. The employee provides administrative and document-processing support for probate, conservatorship, and civil litigation matters. Duties include handling mail and Probate email, processing court orders and conservatorship reports, filing documents with courts, maintaining case files and logs, and entering data in office and network applications. The position works with staff across other units as needed and helps ensure accurate filing, retrieval, and distribution of legal documents. The role requires working effectively in a hybrid environment, both in the office and remotely from home, while maintaining productivity and communicating by telephone, video conference, email, and chat. The employee must adapt to interruptions and changing priorities, work cooperatively as part of a team, maintain consumer rights and dignity, follow agency IT and safety procedures, and maintain good attendance and punctuality.

Requirements

High school diploma or equivalent.
Thirty-six months of office clerical work.
Knowledge of general office practices and procedures, filing, and business correspondence.
General knowledge and use of Microsoft Office applications and Adobe Professional.
Ability to spell and punctuate correctly and perform basic math.
Ability to type accurately.
Ability to perform clerical work involving independent judgment, accuracy, and speed.
Ability to follow oral and written directions.
Ability to learn and follow complex office and legal procedures and policies.
Full use of an automobile, a valid California driver’s license, and automobile liability insurance at least at the minimum amount prescribed by law.
Must have and maintain a safe driving record.
Good verbal and written communication skills.

Responsibilities

Provide daily administrative support for the agency’s Legal Services Unit as directed by the Manager.
Sort, process, and distribute incoming mail accurately.
Maintain and process Probate email inquiries and documents for processing and distribution.
Assist with timely processing of court orders by pulling or requesting minute orders and other court documents, saving and filing them, and sending them to assigned staff with instructions as appropriate.
Enter data using Word, Excel, and other network applications; input data on the Probate calendar and case logs as directed.
Assist with timely filing of conservatorship reports to various courts by preparing cover sheets, proofs of service, and fax cover sheets.
Complete service by mailing, faxing, emailing, or uploading documents to required parties.
File court documents with the Clerk’s Offices of San Bernardino County and Riverside County courts and other counties as needed.
File court documents and prepare proofs of service for pleadings and other civil litigation documents as needed or assigned.
Assist or interact with staff of Appeals and Resolutions, Forensic Services, and Master Trust of California as needed.
Copy, scan, file, and distribute conservatorship petitions and related documents within IRC; catalog scanned material for accurate retrieval and keep filing current.
Process Letters and Orders of Conservatorship by uploading them from court portals, saving and filing them, and sending them to assigned staff with instructions as appropriate.
Create and assemble new paper and/or electronic case files as directed.
Input data for the unit case log and software and prepare necessary reports.
Keep the Manager – Legal Services and unit staff informed of pending work, work in progress, and problems encountered.
Work effectively in a hybrid office and remote environment and communicate by telephone, video conference, email, and chat.
Adapt to interruptions, new priorities, and new assignments.
Establish and maintain effective working relationships and contribute to the team by answering questions and sharing expertise.
Assure that consumer rights and dignity are maintained in the provision of services.
Use office equipment appropriately, report repair needs, and keep work areas at home and in the office neat, orderly, and free from hazards.
Use IRC IT systems as assigned while maintaining security and following IRC protocols, procedures, rules, and requirements.
Observe safety rules and comply with IRC’s Injury and Illness Prevention Plan and Workplace Violence Prevention Plan.
Comply with the agency’s personnel policies and maintain good attendance and punctuality.
Perform different or additional work as needed or assigned.