CSR Patient Access Center

UF HealthJacksonville, FL

About The Position

Delivers excellent customer service while providing information regarding services to patients, hospital, staff and community health care providers in a high volume call center environment. Performs intake triage, appointment scheduling and referral of patients to faculty physicians based on knowledge of administrative protocol and University of Florida physician specialties.

Requirements

  • 1 year - Data Entry
  • 2 years - Clerical/customer service - ideally in a health care related industry
  • 1 year - Third party payors and computer experience for inputting data and reviewing patient demographic material
  • 1 year - Call center experience
  • High School Diploma or GED equivalent required

Nice To Haves

  • Additional duties as assigned may vary.
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