CSP Electronic Media Records Technician

State of Colorado•Denver, CO

4d•Hybrid

About The Position

The Colorado State Patrol’s Central Records Unit is the central repository for law enforcement records created by the agency. The unit maintains, retrieves, protects, retains, and destroys agency records. Under the supervision of the records supervisor, the Electronic Media Records Technician learns to perform the unit’s daily records operations and provide direct service to CDPS, criminal justice agencies, and District Attorneys. The position handles confidential and complex administrative work involving records in print, electronic, and digital formats, follows written directives, and performs technical tasks assigned to the area of responsibility. The technician processes criminal justice records requests, including requests for incident reports, related documents, body-worn camera footage, in-car camera footage, and other digital media. Duties include reviewing and redacting records for public release, ensuring disclosures comply with state and federal statutes, collecting copy fees, and issuing receipts. The role may involve working with local, state, and federal law enforcement agencies and judicial districts. The technician communicates with agency members and internal and external partners, may attend hearings and provide accurate testimony, and demonstrates awareness of the community’s cultural diversity. The work is office-based and sedentary. Training is in person for the first 10 weeks, Monday through Friday. After training, a hybrid arrangement requiring at least two office days per week may be available, depending on business-unit needs. Applicants must be Colorado residents when applying and must successfully complete a background investigation that includes a polygraph exam, fingerprint-based criminal history search, and drug testing.

Requirements

At least two years of professional records management experience handling confidential or sensitive information, or a combination of related education and relevant professional records management experience handling confidential or sensitive information equivalent to two years.
Must be a Colorado resident at the time of application.
Must successfully complete a background investigation that includes a polygraph exam, fingerprint-based criminal history search, and drug testing.
If education is used as a substitute for work experience, provide an unofficial transcript with the application.

Nice To Haves

Experience managing confidential law enforcement records.
Experience with audio/video editing software and redacting audio and video.
Experience using various media players and platforms.
Strong proficiency with standard computer operating systems and software, including Adobe Acrobat, Windows, Microsoft Office, Excel, Word, and PowerPoint, and the ability to learn new software.
High proficiency with Google Workspace applications, including Gmail, Docs, Sheets, Slides, and Meet.

Responsibilities

Learn and perform daily Central Records Unit operations, including maintaining, retrieving, protecting, retaining, and destroying agency records.
Input, retrieve, research, update, file, and purge confidential criminal and other law enforcement records.
Work with records in print, electronic, and digital formats.
Process criminal justice records requests, including requests for incident reports, related documents, body-worn camera footage, in-car camera footage, and other digital media.
Review and redact records and media for public release in accordance with applicable state and federal statutes.
Maintain work quality and comply with established written directives.
Collect fees for report copies and prepare and issue receipts.
Communicate appropriately with agency members and internal and external partners using available formats.
When required, attend hearings and provide complete and accurate testimony.
Demonstrate awareness of the cultural diversity of the community.

Benefits

Medical and dental options for permanent employees and their dependents.
Short- and long-term disability coverage and life insurance that includes legal resources and discounts.
State contribution to a Health Savings Account when enrolled in an HDHP.
Job-protected medical leave under FMLA and Colorado FAMLI, plus paid medical leave benefits provided by the State of Colorado.
Eligibility for hybrid or other flexible work arrangements based on the nature of the role.
Mandatory PERA Defined Benefit or Defined Contribution retirement plan, plus optional 401K and 457 plans.
11 paid holidays annually, accrued annual and sick leave, and four annual wellness days.
Employee Assistance Program offering short-term counseling, referrals, resources, training, and organizational development services.
Tuition reimbursement and reduced college tuition at CSU Global and DeVry University.
Eligibility for Credit Union of Colorado membership.
Training and professional development opportunities.