CS/SPD Supervisor

Cleveland Clinic•Cleveland, OH

8d•Onsite

About The Position

The CS/SPD Supervisor supervises and coordinates the daily activities of the Sterile Processing or Central Sterile Supply Unit. Responsibilities include caregiver engagement, performance feedback and corrective actions, responding to customer needs and concerns, troubleshooting, and recommending or implementing improvement initiatives. The role is based at Cleveland Clinic Main Campus in Cleveland and works nights from 11:00 p.m. to 7:30 a.m. Training takes place on day shifts during the first month.

Requirements

High school diploma or GED.
Certified Registered Central Sterile Technician (CRCST) certification or Certification Sterile Processing and Distribution Licensure in Sterile Processing (CSPDT).
At least two years of Sterile Processing and/or related operating room experience.

Nice To Haves

Proficiency in ERP systems such as Oracle or similar software applications.
One year in a leadership role and/or as a Sterile Processing lead technician.
Quality Improvement Associate (CQIA) certification from the American Society for Quality (ASQ); preferred completion within two years.
Experience with Sterile Processing Microsystems (SPM) tracking systems.

Responsibilities

Prepare and evaluate daily caregiver assignments for assigned shifts.
Ensure caregivers comply with department and Cleveland Clinic policies, procedures, and protocols.
Assess service quality to ensure department standards are met, turnaround times are efficient, and operating room needs are met.
Provide performance feedback to caregivers and, when applicable, corrective action.
Lead department caregiver engagement activities.
Facilitate caregiver development programs, including in-services on product usage and infection control.
Assist in orienting new caregivers and may act as a preceptor.
Collect data and prepare reports concerning instrument distribution, loss, and replacement.
Administer an instrument preventative maintenance program.
Use the department's instrument and productivity tracking program to maintain accurate sterilization and set assembly count-sheet records.
Establish internal inventory levels and maintain them according to set standards.
Establish par-level stocks and monitor proper utilization, as applicable.
Seek ways to eliminate errors, reduce turnaround time, maintain workflow, and improve customer service.
Demonstrate Process Improvement Standards (PIS) techniques and philosophies.