Cruise Sales Representative (US)

ID90 Travel•Southlake, TX

16d•$55,000 - $100,000•Onsite

About The Position

ID90 Travel is seeking passionate and enthusiastic individuals to join their team as Cruise Sales Representatives. This role involves assisting guests with online booking engines and through the Agent portal, responding to inquiries via phone, email, and chat for both new and existing bookings. The ideal candidate will possess in-depth knowledge of domestic and international travel destinations and an energetic disposition. This is an hourly, commission-based position located in Southlake, TX, with an average annual earning potential of $55,000 to $100,000.

Requirements

Required to speak, read, and write English fluently
Ability to multi-task (phone, email, chat) is a must
Ability to demonstrate sales and customer service skills
Knowledge of domestic and/or international destinations
Ability to upsell additional products to new and existing customers
Ability to work a flexible schedule
Ability to navigate through multiple sites/software applications
Meet and exceed monthly sales & service standards
A self-starter
Excellent interpersonal skills

Nice To Haves

Understanding of major Cruise Line Travel Agent portals is a plus
Previous travel industry experience (cruise sales) preferred

Responsibilities

Answer inbound cruise sales & service calls, with the ability to close a sale
Make outbound follow-up calls
Required to make payments to suppliers
Educate and effectively communicate consumers on ID90 products

Benefits

A competitive base salary
Commissions
A comprehensive health care package for you and your eligible dependents including medical, dental, vision and life insurance
A tax deferred 401(k) plan
Paid time off as well as company holidays
Flight discounts on Frontier Airlines
Discounts on Hotels, All-inclusive resorts and rental cars
Yearly Travel Bonus

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