Cruise Account Executive

World Fuel Services•Miami, FL

7d•Hybrid

About The Position

We are seeking a highly analytical and detail-oriented Cruise Account Executive to support our global Cruise and Energy Transition team. This role sits at the center of commercial activity, partnering closely with Sales, Trading, Operations and Finance to ensure seamless delivery and strong performance across a portfolio of cruise customers. This is an excellent opportunity for someone looking to build a career in commercial strategy, trading or energy within a fast moving, global environment.

Requirements

Bachelor’s degree in business, finance, economics or related field
Strong analytical and problem solving skills
Advanced Excel and Microsoft Office skills
High attention to detail and strong organizational ability
Comfortable working in a fast paced, high volume environment
Strong communication skills and ability to work cross functionally

Nice To Haves

Experience in marine, cruise, logistics or commercial support
Exposure to contracts, invoicing, tenders or claims processes
Experience with reporting, KPIs or performance analytics
Interest in energy, marine fuels or global trade

Responsibilities

Partner with Sales and Trading teams to support day-to-day management of global cruise accounts
Act as a key liaison across Operations, Finance, Marine Technical and Claims teams
Help ensure contracts are executed accurately and customer commitments are met
Identify risks and support solutions across commercial and operational activities
Build and maintain dashboards tracking volume, demand, performance and margins
Analyze trends to identify opportunities, gaps and inefficiencies
Support leadership with insights for planning, forecasting and account strategy
Track and maintain all RFPs, bids and tenders from submission through award
Organize and manage contract data including pricing structures and key terms
Support bid preparation with data analysis and pricing validation
Capture insights from wins and losses to improve future strategy
Validate invoices against contract terms, pricing and delivered volumes
Investigate discrepancies and resolve issues with internal partners
Track and coordinate customer claims from intake through resolution
Maintain visibility into claim status and financial exposure
Identify recurring issues and recommend process improvements
Prepare and validate data for customer QBRs
Support development of clear, insight driven presentations
Help shape messaging for senior level customer discussions
Identify opportunities to improve efficiency through standardization and automation
Support development of scalable processes and tools
Contribute to continuous improvement across systems and workflows