Cruise Account Executive

World Kinect•Miami, FL

8d•Hybrid

About The Position

World Kinect is seeking a highly analytical and detail-oriented Cruise Account Executive to support its global Cruise and Energy Transition team. This role is central to commercial activities, collaborating with Sales, Trading, Operations, and Finance to ensure smooth delivery and strong performance across a portfolio of cruise customers. It offers an excellent opportunity for individuals aiming to build a career in commercial strategy, trading, or energy within a dynamic, global setting.

Requirements

Bachelor’s degree in business, finance, economics, or a related field.
Strong analytical and problem-solving skills.
Advanced Excel and Microsoft Office skills.
High attention to detail and strong organizational ability.
Comfortable working in a fast-paced, high-volume environment.
Strong communication skills and ability to work cross-functionally.

Nice To Haves

Experience in marine, cruise, logistics, or commercial support.
Exposure to contracts, invoicing, tenders, or claims processes.
Experience with reporting, KPIs, or performance analytics.
Interest in energy, marine fuels, or global trade.

Responsibilities

Partner with Sales and Trading teams to support the day-to-day management of global cruise accounts.
Act as a key liaison across Operations, Finance, Marine Technical, and Claims teams.
Ensure contracts are executed accurately and customer commitments are met.
Identify risks and support solutions across commercial and operational activities.
Build and maintain dashboards tracking volume, demand, performance, and margins.
Analyze trends to identify opportunities, gaps, and inefficiencies.
Support leadership with insights for planning, forecasting, and account strategy.
Track and maintain all RFPs, bids, and tenders from submission through award.
Organize and manage contract data, including pricing structures and key terms.
Support bid preparation with data analysis and pricing validation.
Capture insights from wins and losses to improve future strategy.
Validate invoices against contract terms, pricing, and delivered volumes.
Investigate discrepancies and resolve issues with internal partners.
Track and coordinate customer claims from intake through resolution.
Maintain visibility into claim status and financial exposure.
Identify recurring issues and recommend process improvements.
Prepare and validate data for customer QBRs.
Support the development of clear, insight-driven presentations.
Help shape messaging for senior-level customer discussions.
Identify opportunities to improve efficiency through standardization and automation.
Support the development of scalable processes and tools.
Contribute to continuous improvement across systems and workflows.