Cross-Functional Engineering Technician - OCU - Technical - 1st Shift

Cummins•Columbus, OH

About The Position

Assists engineers in applying metrology principles to test systems and processes. The role performs product and component testing, supports interpretation of product requirements and test methods, analyzes measurement data, and provides basic programming, training, and operation of measurement and test equipment. It also develops testing methods and procedures and supports equipment calibration, maintenance, laboratory quality, safety, and continuous improvement. Approximately 30% of the role involves hands-on support outside the Global Position Profile, including preparing and tracking service kits, coordinating shipments and returns, supporting field tests, performing approved CCU reflashes, maintaining inventory, and following up with branches and technicians. Technical decisions, warranty approvals, repair direction, and customer commitments remain with the responsible Service Engineer.

Requirements

High school diploma, GED, or equivalent with Department of Labor Certification; alternatively, an associate degree from an accredited program in a related field and at least two years of relevant experience; or a bachelor's degree in a related field.
The experience/education requirement may be met through Department of Labor Certification, a bachelor's degree in a related field, or an associate degree in a related field with at least two years of relevant experience.
Demonstrated technical skills relevant to the position, such as dimensional metrology, electrical metrology, or general laboratory and quality systems.
Ability to work with measurement and test equipment and produce trustworthy test data and clear reporting.
Ability to follow safety, environmental, quality, and company procedures.

Responsibilities

Provide product and component testing using measurement devices ranging from hand gauges and multimeters to complex systems such as Coordinate Measurement Machines and Multifunction Calibrators.
Assist lab managers, engineers, and customers with interpreting product requirements, selecting appropriate test methods and technology, and analyzing and interpreting measurement data.
Provide basic programming, training, and operation of measurement and test equipment.
Develop and document testing methods and procedures.
Manage purchases of indirect materials and laboratory consumables.
Maintain housekeeping in the work area to support a high-precision testing environment.
Manage proper maintenance and calibration of measurement and test equipment.
Follow applicable health, safety, environmental, company, and department policies, rules, and procedures.
Apply technical skills in areas such as dimensional metrology, electrical metrology, and general laboratory and quality systems as required.
Work with and train apprentices and technicians.
Interface with customers, suppliers, engineers, and other functions.
Coordinate programs, including planning, scheduling, ordering, and tracking.
Participate in maintaining quality procedures and in self- and team-audits and associated corrective actions.
Lead and participate in improvement projects.
Develop and deliver presentations to customers and suppliers.
Maintain confidentiality as required and perform other duties as needed.
Prepare samples, verify equipment calibration, and conduct tests according to approved standards or work instructions.
Document testing methods, instrument settings, data, and analysis clearly for engineers and customers.
Interpret test standards or customer requirements to select and integrate appropriate equipment, instrumentation, and software, and assess laboratory capability and support infrastructure.
Interpret test plans, determine test setup and configuration, and fabricate required systems in accordance with safety and environmental requirements.
Assemble test articles according to test requirements, including accommodations for instrumentation.
Use maintenance records and data to develop and execute preventative and predictive maintenance strategies.
Identify and correct data flaws and apply systematic problem-solving methods to determine causes, implement solutions, and prevent recurrence.
Prepare and track service kits, coordinate shipments and returns, support field tests, perform approved CCU reflashes, maintain inventory, and follow up with branches and technicians.