Cross-Disciplinary Controls Senior Analyst, AVP, Markets Operations

Citi•Getzville, NY

1d•$70,080 - $105,120•Onsite

About The Position

The Markets Operations COO team at Citi is responsible for building, supporting, and delivering the infrastructure, security, and operational elements that enable Citi's mission of growth and economic progress. This team provides optimal tools and environments for clients. The Control Solutions & Risk Remediation Team specifically manages broad Cross Operational Issue resolution from internal self-identified issues, Internal Audit, and Regulatory initiatives. They develop and enhance control frameworks and risk-driven solutions to ensure the operational environment's safety and soundness. This particular role is within Risk Metrics, focusing on supporting the delivery of the Risk Metrics strategy and oversight governance across Markets Operations. It involves contributing to the technology and data strategy to ensure complete, accurate, and timely risk metrics for operations teams and senior management. This includes identifying key risk metrics, reviewing trends, setting targets, and conducting root cause analysis. The role also supports the review and rationalization of risk management dashboards and requires close collaboration with the senior lead for Risk Metrics Strategy, global Markets Operations teams, Technology, and second- and third-line partners.

Requirements

Bachelor's/University degree preferred.
Minimum of 5-8 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry.
Must be extremely organized, motivated and a self-starter.
Ability to identify, measure, and manage key risks and controls.
Ability to manage multiple tasks and priorities.
Ability to work independently, multi-task, have great attention to detail and take ownership.
Able to lead conference calls and produce meeting agendas, materials, and minutes.
Strong problem-solving and decision-making skills.
Strong analytical skills to evaluate complex risk and control activities and processes.
Confident working with large datasets, undertaking data analysis, drawing out conclusions to identify and present options/evidence.
Strong verbal and written communication skills, with a demonstrated ability to engage at the senior management level.
Collaboration skills with multiple stakeholders across the Markets business, and broader Citi Enterprise Risk Management, Operations & Technology teams.
Proven experience in implementing sustainable solutions and improving processes.
Understanding of compliance laws, rules, regulations, and best practices.
Understanding of Citi’s Policies, Standards, and Procedures.
Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word.

Nice To Haves

Knowledge of Markets Operations businesses/ functions is preferred.

Responsibilities

Determine the ongoing identification review of Markets Operations key risk metrics.
Establish clear measurements to monitor and manage risk across Markets Ops.
Implement improvements for risk oversight, root cause analysis and remediation tracking.
Support development of the heatmaps and dashboards for management to assess daily risk profile of their teams.
Identify and establish performance indicators to drive improvements for clients, services and products.
Integrate complimentary indicators (Cis), e.g.: volumes, to overlay against KRIs/KPIs highlighting potential drivers, enhancing hunting for risk capabilities and supporting strategic decision making.
Identify opportunities to align with Markets front office to enhance front to back risk oversight and control.
Establish data sharing agreements, reporting and escalation protocols and overall integration with the broader Markets strategy for reporting.
Oversight key risk metrics trending and support timely escalation of adverse movements.
Determine and support delivery of new metrics into our centralized risk dashboard.
Support enhancements to functionality and risk profiling of existing metrics in our central risk management platform.
Support Markets Operations teams with Audit reviews and questions relating to risk metrics management, governance and oversight.
Deliver on all goals including Financial, Client Service, Culture & People and Risk & Control, and support the delivery of Markets Operations COO goals.