CRO Governance & Regulatory Officer

Flagstar Bank•Hicksville, OH

3d•$92,718 - $157,712

About The Position

The CRO Governance & Regulatory Officer executes daily CRO Governance and Regulatory functions under the direction of the Chief of Staff to the CRO. The role reports, analyzes, monitors, and evaluates risk information across the second-line risk management framework within the Office of the CRO. It builds relationships with first-line employees across the Risk organization, helps implement CRO strategy, undertakes special projects, and provides analytical expertise and persuasive analysis on matters of heightened focus and escalated risk. The position also assists with regulatory remediation, transformation, and integration priorities for the Risk Management Division. It independently manages assigned projects, develops sustainable solutions to identified improvement areas, and delivers high-quality work. The officer supports the CRO and Chief of Staff across projects and processes, strategic goals, reporting, research, regulatory guidance, governance, policy and procedure maintenance, budget development, and risk monitoring. The role may represent the Chief of Staff at meetings, oversee projects and governance activities, and review materials for Management Committees, the Board, and regulators. It requires independent judgment, problem-solving, compliance with applicable laws and policies, and completion of required compliance training.

Requirements

Undergraduate degree (four years or equivalent) in Business Administration, Finance, Accounting, or a related field.
At least 8 years of banking, legal, or regulatory experience.
Advanced computer skills, including analytical software and systems, spreadsheet and database applications, and visualization tools.
High attention to detail and focus on eliminating redundancy and improving processes through automation.
Strong research and analytical capabilities and an interest in building foundational knowledge across risk management disciplines.
Knowledge of banking operations and internal controls.
Knowledge of banking regulations and methodologies for achieving regulatory compliance.
Knowledge of risk management and/or internal audit practices.
Working knowledge of financial products and services for retail and commercial clients and products used internally for balance sheet management and investment purposes.
Ability to develop and maintain strong working relationships and facilitate change through effective liaison with and influence of business process owners, senior management, auditors, and regulators.
Excellent verbal, written, interpersonal, and communication skills.
Strong analytical, problem-solving, and negotiation skills.
Strong control and escalation mentality and ability to maintain strict confidentiality.
Ability to build and maintain stakeholder relationships through clear communication, proactive collaboration, and cross-functional insights, aligning relationship-building with enterprise goals.
Ability to build trusted internal or external client relationships, identify needs, and deliver tailored solutions.
Ability to foster or support a positive work culture and productive environment through effective relationships with customers and stakeholders.

Nice To Haves

Experience in risk management, regulatory, or legal fields.

Responsibilities

Collaborate with the Chief of Staff to the CRO on projects, processes, and assignments that support and build awareness of second-line risk functions across the Risk organization.
Assist with preparing, developing, and monitoring progress toward annual strategic goals and objectives set by the Office of the CRO.
Use technology such as SharePoint, Tableau, AlphaSense, and database querying to enhance Risk organization capabilities and governance; develop reports that provide CRO Governance leadership with insight into functional areas.
Conduct market, company, and industry research on designated topics; summarize and communicate actionable insights relevant to the Risk organization and the Bank.
Monitor and communicate relevant regulatory guidance for consideration across the Risk organization.
Assist with developing, maintaining, and ensuring compliance with delegations of authority across the CRO organization.
Lead projects and governance activities within the Risk organization and with key personnel across departments.
Attend internal and external meetings on behalf of the Chief of Staff to the CRO, relay important information, and take minutes as needed.
Provide supervision and governance for key CRO organization projects to support completion within defined timelines, budget levels, and quality standards.
Assist with developing budgets across the CRO organization, including resource allocation, consultant and external spending, staff training and development, and other departmental functions.
Assist with maintaining and developing Risk organization policies and procedures; promote consistent approaches, clarify CRO policy requirements, and monitor compliance.
Identify emerging risks and gaps in risk reporting, and work with stakeholders to implement improvements to risk monitoring activities.
Oversee top Bank priorities within the Risk Management Division and provide independent analysis.
Ensure direct reports to the CRO deliver requested materials on time and to a high standard.
Edit materials for Management Committees, the Board, and regulators and provide essential feedback.
Use independent judgment and discretion in decision-making; analyze and resolve problems.
Perform special projects and additional duties as required.
Adhere to applicable regulatory and compliance policies and standards, complete required compliance training, and maintain compliance with applicable federal, state, and local laws and regulations.