CRO Governance & Regulatory Officer

Flagstar Bank•Hicksville, NY

About The Position

The CRO Governance & Regulatory Officer is responsible for the daily execution of CRO Governance and Regulatory functions under the direction of the Chief of Staff to the CRO. The role reports, analyzes, monitors, and evaluates risk information across the second-line risk management framework within the Office of the CRO. It builds relationships with first-line employees across the Risk organization, helps implement CRO strategy, and undertakes special projects for the CRO and Chief of Staff as required. The officer provides analytical expertise and communicates persuasive analysis and challenges concerning matters of heightened focus and escalated risk. The role assists with top Bank priorities, including regulatory remediation, transformation, and integration for the Risk Management Division. It independently manages assigned projects, develops sustainable solutions for improvement areas, and delivers high-quality work. The officer also supports governance, regulatory compliance, reporting, strategic planning, project oversight, and communication of materials to management committees, the Board, and regulators.

Requirements

Undergraduate degree (four years or equivalent) in Business Administration, Finance, Accounting, or a related field.
At least 8 years of banking, legal, or regulatory experience.
Advanced computer skills and proficiency with analytical software and systems, spreadsheet and database applications, and visualization tools.
High attention to detail and a focus on eliminating redundancy and improving processes through automation.
Interest in conducting research and analysis to build foundational knowledge across risk management disciplines.
Knowledge of banking operations and a solid understanding of internal controls.
Knowledge of banking regulations and methodologies for achieving regulatory compliance.
Knowledge of risk management and/or internal audit practices.
Working knowledge of financial products and services for retail and commercial clients and products used for balance sheet management and investment purposes.
Ability to develop and maintain strong working relationships and facilitate change through effective liaison with and influence of business process owners, senior management, auditors, and regulators.
Excellent verbal, written, interpersonal, and communication skills.
Strong analytical, problem-solving, and negotiation skills.
Strong control and escalation mentality and ability to maintain strict confidentiality.
Ability to build effective stakeholder relationships through clear communication, proactive collaboration, and use of cross-functional insights.
Ability to align relationship-building efforts with enterprise goals and strategic results.
Ability to build trusted internal or external client relationships, identify needs, and deliver tailored solutions.
Ability to support a positive work culture and productive work environment.

Nice To Haves

Experience in risk management, regulatory, or legal fields.

Responsibilities

Collaborate with the Chief of Staff to the CRO on projects, processes, and assignments supporting and providing awareness of second-line risk functions across the Risk organization.
Assist with preparing, developing, and monitoring progress on annual strategic goals and objectives established by the Office of the CRO.
Use technology, including SharePoint, Tableau, AlphaSense, and database querying, to enhance Risk organization capabilities and advance governance objectives; develop reports that provide CRO Governance leadership insight into functional areas.
Conduct market, company, and industry research on designated topics; summarize and communicate actionable insights relevant to the Risk organization and the Bank.
Monitor and communicate relevant regulatory guidance for consideration across the Risk organization.
Assist with developing, maintaining, and ensuring compliance with delegations of authority across the CRO organization.
Lead projects and governance activities within the Risk organization and with personnel across departments.
Represent the Chief of Staff to the CRO at internal and external meetings to enable wider leadership engagement and coverage; relay key information and take minutes as needed.
Provide supervision and governance for key CRO organization projects to ensure delivery within defined timelines, budget levels, and quality standards.
Assist with developing CRO organization budgets to support consistent resource allocation, external spending, staff training and development, and other departmental functions.
Assist with maintaining and developing Risk organization policies and procedures, ensuring consistency, clarifying CRO policy requirements, and monitoring compliance.
Identify emerging risks and gaps in risk reporting, and work with stakeholders to implement improvements to risk monitoring.
Oversee top Bank priorities within the Risk Management Division and provide independent analysis.
Ensure direct reports to the CRO deliver requested materials on time and at a high quality; edit materials and provide feedback for delivery to management committees, the Board, and regulators.
Use independent judgment and discretion to make decisions, and analyze and resolve problems.
Perform special projects and additional duties as required.
Adhere to applicable regulatory and compliance policies and standards, complete required compliance training, and maintain compliance with applicable federal, state, and local laws and regulations.