CRM Administrator
About The Position
The CRM Specialist will serve as the administrator for the Slate CRM, working closely with the admissions department and acting as a liaison between IT and admissions. This role requires a specialized individual who can manage the Slate system, work with middleware, and collaborate effectively with business units. As part of this modernization strategy, our client has undertaken significant SaaS transformation projects, most notably its move to Ellucian Student powered by Banner SaaS. This initiative represents a strategic shift from on‑premises systems to a cloud-based, software-as-a-service model designed specifically for higher education. The SaaS transition supports our client's long-term goals of operational efficiency, scalability, enhanced system security, and improved data accessibility across departments. In parallel, our client has leveraged SaaS-enabled platforms to strengthen data analytics and decision-making. Through partnerships with technology providers such as Datatelligent, the college has integrated on‑premise and SaaS enterprise systems into unified cloud data architectures. These solutions enable real-time insights into student outcomes, enrollment trends, resource utilization, compliance, and grants management—directly supporting institutional effectiveness and student success initiatives. Together, these SaaS projects demonstrate our client's commitment to digital transformation. By adopting cloud-based platforms for student information systems, analytics, and collaboration tools, our client is building a more agile, data-informed institution that can adapt to changing educational demands while improving the experience for students, faculty, and staff.
Requirements
- Experience with JavaScript would be nice but is not an absolute requirement.
- Experience working in admissions at a large college or university would be ideal
- Familiarity with Axiom middleware.
- A personality that enjoys working with people, not just writing code.
Responsibilities
- Administer the Slate CRM system.
- Work with Axiom middleware.
- Liaise between the IT department and the admissions group.
- Help the admissions department understand how their systems work.
- Handle data selections and SQL-related tasks within the CRM.
- Collaborate with stakeholders internally.
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
