Critical Time Intervention Case Manager (Oneida County)
About The Position
To support the Mission of Helio Health, Inc., the CTI Case Manager will provide comprehensive care management and coordination of services to Critical Time Intervention (CTI) program enrollees. The CTI model is a time-limited form of case management that focuses on helping people with severe mental illness (SMI) and a history of homelessness during a “critical time” transitional period in their lives. CTI is designed specifically to enhance the continuity of care during transition from hospital to community care. Helio Health is on a mission to treat and promote recovery from the effects of substance use, mental health disorders, and other behavioral healthcare issues. To support the mission of Helio Health, the Critical Time Intervention Case Manager is a care manager, but in addition to Care Management tasks, they resolve medical and rehabilitative needs, when within scope of practice, that impact the individual’s ability to meet recovery goals. The case manager will work on a Full-Time basis and using a hybrid work model, working in the community throughout Oneida County. The schedule is Monday-Friday, 8:00am-4:30pm, with one late shift per week (12pm-8:30pm), and some evening on call responsibilities.
Requirements
- Associates degree required
- One year employment experience in the Human Services field
- An equivalent combination of training and experience may be substituted for the educational and employment requirements
- Basic computer skills required
- Must have a valid NYS driver’s license
Nice To Haves
- Bachelor’s degree preferred
- Experience and/or training in the care coordination for those with severe mental illness and substance use disorders preferred
Responsibilities
- Carry a primary caseload providing CTI services
- Develop person-centered care plan
- Share knowledge of and provide linkage to resources
- Engage individuals in skill building
- Offer crisis management
- Collaborate with other community providers
- Assist individuals in navigating complex systems
- Work with service recipients’ informal supports
- Other duties as assigned by supervisor
Benefits
- Health insurance including dental and vision for employees and families
- Paid Vacation and Sick leave - No Waiting Period for accruals
- Paid holidays, including a floating birthday holiday
- 401(k) plan with up to 5% company match
- Company paid short-term disability insurance
- Company sponsored life insurance
- Employee Assistance Program (EAP)
- Sign-On Incentive up to $1,500
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
