Critical Hybrid Technician

JLL•Syracuse, NY

23h•Onsite

About The Position

The Hybrid Critical Equipment Technician plays a key role in ensuring the reliability, safety, and performance of mission-critical facility infrastructure. This position combines strong electrical systems expertise with deep mechanical and HVAC knowledge to support complex power distribution and cooling environments. The role directly contributes to JLL’s commitment to operational excellence by maintaining uptime, mitigating risk, and delivering high-quality service to clients. Success in this role requires strong technical capability, disciplined execution of procedures, and the ability to communicate effectively with client leadership.

Requirements

Minimum of 7 years of experience in mission-critical or data center environments.
Strong working knowledge of electrical power distribution systems and HVAC/mechanical systems.
Demonstrated experience developing, reviewing, and executing MOPs and EOPs.
Proven ability to troubleshoot complex system issues under operational pressure.
Strong verbal and written communication skills, including client-facing interactions.
Ability to respond to emergency situations and participate in root cause analysis.
Willingness to participate in a 24/7 on-call rotation.

Nice To Haves

Experience supporting large-scale data centers or critical facilities.
Familiarity with generators, paralleling gear, and load bank testing.
Experience with building management systems (BMS) or monitoring platforms.
Technical certifications or vocational training in electrical or mechanical disciplines.
Experience participating in incident reviews and client-facing meetings.
Ability to identify system inefficiencies and recommend performance improvements.

Responsibilities

Operate, monitor, and support maintenance of mission-critical electrical systems including UPS, PDUs, ATS, generators, and switchgear.
Maintain and troubleshoot mechanical and HVAC systems such as CRAC/CRAH units, chillers, cooling towers, pumps, and AHUs.
Perform preventative and corrective maintenance while monitoring environmental and system performance.
Execute system startups, shutdowns, and load transfers in accordance with approved procedures.
Conduct routine and detailed building systems inspections, documenting risks and deficiencies.
Develop, review, update, and execute MOPs and EOPs, supporting continuous improvement efforts.
Engage with client stakeholders to provide clear updates on system status, risks, and incidents.