Critical Facility Technician (8pm-6:30am)(Wednesday-Saturday)

Iron Mountain•Phoenix, AZ

1d•Onsite

About The Position

At Iron Mountain, the Critical Facilities Technician provides technical and facility support in a 24x7 data center environment. This includes maintenance and oversight of electrical, HVAC, and building management systems. Iron Mountain’s Data Centers operate a global colocation platform that enables customers to build tailored, sustainable, carrier and cloud-neutral data solutions from single cabinets to wholesale data centers in 19 locations on three continents. Iron Mountain data centers are powered by 100% renewable energy thanks to carbon credit assistance and low PUE, and Green Power Pass is available to all customers. Iron Mountain offers customers the business and environmental benefits of renewable energy through unique green power contracting for data center services. The company is a global leader in storage and information management services, trusted by more than 225,000 organizations in 60 countries, safeguarding billions of assets. Iron Mountain seeks self-motivated team members who have a strong sense of urgency and dedication to their team, customers, and IMDC’s vision, offering opportunities to grow a career within the company.

Requirements

Knowledge of Chiller Plant systems-Trane,York,Multi Stack, Web Control BMS, STS switches, and UPS Maintenance bypass.
Google sheets and google classroom.
Multi tasking - we use several different systems to manage ticket queues and work tasks can change throughout the day.
Attention to detail - ability to understand and follow a documented process and Iron Mountain’s safety code, role is very process driven.
Organization & prioritization - following processes and managing your time with minimal supervision to get work done efficiently and on time.
Dedication & desire to learn - we would like you to grow your career within Iron Mountain.
Customer service mentality - we are customer obsessed.
The ability to obtain security clearance via government or other agency background check may be required for customer support.
Applicants must meet all requirements, including customer-contracting requirements, which will require U.S. Citizenship.

Nice To Haves

0-2 years experience in a critical operations environment and/or data center experience preferred, but not required.

Responsibilities

Proactively support the safety of the environment & occupants and ensure all safety procedures are adhered to while performing work.
Monitor IMDC’s critical power, cooling/environmental, security & support systems and facilities to meet or exceed up-time service levels.
Perform limited maintenance tasks to ensure smooth operation of the data center heating and cooling systems and overall facility.
Monitor, resolve and update all assigned service tickets using IMDC’s ticketing system. Including trouble tickets and customer installations of electrical and physical equipment.
Take daily operational readings of all mechanical and electrical equipment and inspect buildings, grounds, and all equipment for unsafe or malfunctioning operation.
Proactively identify issues and take the needed steps to resolve them.
Assist with service delivery tasks when needed.