Critical Facility Engineer

BGIS • Harwood, ND

6d • Onsite

About The Position

BGIS is seeking a Critical Facility Engineer to join its team in Harwood, North Dakota. The role maintains mechanical, electrical, and control systems in a critical-environment facility, with a focus on timely, high-quality client service and sustainable data center systems maintenance. The engineer demonstrates BGIS values in interactions with clients and team members.

The position supports data center operations by performing maintenance while minimizing business disruption, inspecting facilities and equipment, troubleshooting systems, coordinating repairs and outsourced work, and completing work orders. The engineer responds to emergencies and escalates issues to the Critical Environment Facility Manager as needed. The role requires travel regionally, personal transportation for off-site meetings and job visits (reimbursed), and responding to off-hour emergency calls.

Requirements

• High school diploma or equivalent.
• Two years of experience in a similar working environment; HVAC or electrical knowledge is helpful.
• One year of experience in a specific Critical Environments position.
• Knowledge of mechanical, electrical, and life-safety systems and equipment typically used in critical environments.
• Skills in controls, electrical systems, and mechanical troubleshooting.
• Ability to work with PLC controls and industrial automation systems.
• Ability to work independently, manage time effectively, and contribute positively to teamwork.
• Strong problem-solving skills and attention to detail.
• Excellent verbal and written communication, documentation, and client-service skills.
• Knowledge of critical-facility procedures and their use and development.
• Ability to prioritize and complete work within required time frames.
• Ability to navigate, operate, and understand computerized maintenance management systems, building automation systems, emergency power monitoring systems, and fire alarm systems.
• Valid driver's license and reliable personal transportation for on-site response and off-site meetings or job visits; transportation costs for off-site visits are reimbursed.
• Ability and willingness to travel regionally.
• Ability to walk jobsites over uneven terrain.
• Ability to respond to off-hour emergency calls.

Nice To Haves

• Knowledge of Microsoft Office Suite, including Word, Excel, and Outlook.
• SharePoint and Power BI experience.
• Working-at-heights training or certification.

Responsibilities

• Maintain positive and professional working relationships with internal and external clients.
• Complete client service requests in a timely manner and respond to emergency calls.
• Contribute to other key initiatives as assigned.
• Perform maintenance to ensure high system efficiency without disrupting business operations.
• Complete routine maintenance according to BGIS Safety Policy and Procedures.
• Inspect buildings, grounds, and equipment for unsafe or malfunctioning conditions.
• Troubleshoot systems, evaluate them, and recommend upgrades.
• Order parts and supplies for maintenance and repairs.
• Request proposals for outsourced work.
• Monitor vendors and contractors to ensure their work meets BGIS and client standards.
• Accurately and promptly complete work order requests.
• Escalate issues to the Critical Environment Facility Manager as needed.

Benefits

• Medical, dental, vision, and prescription coverage
• Health savings account
• Flexible spending accounts for healthcare and dependents
• 401(k) with company match
• Paid time off
• Paid company holidays
• Short-term and long-term disability coverage
• Life insurance
• Employee assistance program
• Tuition reimbursement
• Paid parental leave
• Gym membership discount
• Team member referral bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED