Critical Facility Engineer (Data Center)

Fiserv • Johns Creek, GA

2d • Onsite

About The Position

Your primary responsibility is to assist in maintaining continuous up-time of the Data Center. This is accomplished by monitoring critical Data Center support systems and responding to alarms caused by faults and failures. The ideal candidate has a strong operational mindset, understands the importance of uptime, and is comfortable working in a fast-paced environment where safety, documentation, and attention to detail are essential.

Requirements

• 4+ years of experience in one of the following: electrical and/or mechanical, large generator systems, UPS systems operation, power distribution, mechanical plant operations
• 2+ years of hands-on data center experience in critical facilities operations, maintenance, or a closely related mission-critical environment
• Ability to utilize Microsoft Office Software including Microsoft Word, Excel, Power Point, and Teams
• High school diploma or equivalent required

Nice To Haves

• Familiarity with building management systems, electrical power monitoring systems, CMMS platforms, and service ticketing systems
• Knowledge of UPS systems, generators, switchgear, chillers, CRAH/CRAC units, cooling towers, fire alarm systems, and fire suppression systems
• Experience working with vendors, reviewing service reports, escorting contractors, and supporting maintenance or repair activities
• Understanding of industry safety standards and best practices, including OSHA, NFPA 70E, and lockout/tagout procedures
• Technical certifications related to electrical, HVAC, mechanical systems, data center operations, or critical facilities maintenance
• Technical school, trade certification, military technical training, or related coursework preferred

Responsibilities

• Operate, monitor, and support critical facility systems including UPS systems, generators, switchgear, PDUs, ATS/STS equipment, HVAC systems, chillers, CRAH/CRAC units, pumps, cooling towers, fire detection, fire suppression, and building automation systems
• Visual inspections and readings of equipment and systems to ensure reliable data center operations
• Respond to alarms on critical systems throughout the facility and trouble shoot and take necessary actions to maintain critical Data Center systems
• Contact appropriate vendor and/or contractors to respond
• Perform testing on equipment and systems and complete tasks as part of a preventive maintenance schedule
• Assist with troubleshooting electrical, mechanical, and environmental issues that may impact data center uptime or customer service availability
• Clean all critical equipment as needed or as part of preventive maintenance and support maintenance tasks performed by vendors

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED