Data Center Critical Facilities Engineer

V2Soft•Liberty, NC

22h•Onsite

About The Position

This Data Center Critical Facilities Engineer is needed to support Data Center Managers to ensure all facility duties are run to meet TMNA data center standards. A person who is familiar with data center design, IT floor space management, cabinet power and U-space management, electrical, environmental, and mechanical equipment supporting the data center (e.g. HVAC - Heating Venting Air Conditioning, UPS, and Generators). This person will also need to build, manage, and maintain MEP monitoring tools utilizing Vertiv Sitescan and/or APC Data Center Expert/IT Advisor for performance, availability, reliability and security of IT resources. Support of data center staff to provide continuous business operations. Ensure business requirements are met by providing operational support of multiple complex IT production platforms to support the 99.99% data center uptime objective.

Requirements

Must have APC DCE & ITA admin programming skills or Must have Vertiv SiteScan admin programming skills.
Experienced managing APC DCE/ITA and Vertiv Sitescan environments and servers.
Understanding of HVAC, UPS, ATS and Generators functions and alarming.
Background in incident ticketing and change management applications.
Good verbal and written communication skills utilizing Microsoft tools (Word, Excel, PowerPoint, Teams).
Continuously investigating new technologies to maintain industry leading edge.
Ability to inventory items in the data center and document them.
Pleasant professional demeanor, positive attitude, and ability to follow directions well using Client 2 pillars of respect for others and continuous improvement.
Ability to work in a collaborative environment supporting immediate and cross-functional teams.
Able to utilize data center guidelines and best practices and identify deficiencies.
Approach everything with a TMNA IT first mindset.
At least 3 or more years of experience with admin capabilities.
At least 3-5 years of relevant experience.
Electrical engineering background.
Strong exposure to Mechanical, electrical, and plumbing (MEP) engineering along with HVAC - Heating Venting Air Conditioning.
Familiar with data center design, IT floor space management, cabinet power and U-space management, electrical, environmental, and mechanical equipment supporting the data center (e.g. HVAC - Heating Venting Air Conditioning, UPS, and Generators).

Nice To Haves

Data-center experience (Environmental).
Proven working knowledge of Servers, Storage and Networking in a data center environment (e.g. Nutanix, Client, VMWare, Cisco Switches) is a huge plus.
Bi-lingual (English/Spanish).

Responsibilities

Configure, update software, add components, and configure/monitor alerts for APC DCE & ITA or Vertiv SiteScan.
Build, program, and configure new items to be monitored such as UPSs, Power Strips, cameras, etc.
Manage license counts for DCE & ITA.
Program thresholds and set points for alerting and alarming.
Manage APC DCE/ITA or Vertiv Sitescan environments and servers.
Support Data Center Managers to ensure all facility duties meet TMNA data center standards.
Build, manage, and maintain MEP monitoring tools utilizing Vertiv Sitescan and/or APC Data Center Expert/IT Advisor for performance, availability, reliability and security of IT resources.
Support data center staff to provide continuous business operations.
Ensure business requirements are met by providing operational support of multiple complex IT production platforms to support the 99.99% data center uptime objective.
Oversee vendor implementation of electrical, environmental and mechanical equipment improvements.
Ensure that maintenance activities are performed (by vendors) within manufacturer recommended schedules or within industry standard time intervals.
Research, recommend, plan, and oversee vendor implementation of electrical, environmental, and mechanical equipment improvements.
Ensure Request for Change procedures for data center facilities service, repairs and improvements are in place before any work is performed.
Enforce physical access, safety and security policies for restricted data center areas.