Critical Facilities Technician - Data Center (1st Shift)

Wesco • South Windsor, CT

2d • $37 - $43 • Onsite

About The Position

The Critical Facilities Technician supports the operation and maintenance of mission-critical infrastructure within a data center. The role assists in managing electrical, mechanical, plumbing, HVAC, power, and life safety systems to ensure performance, reliability, and uptime. Duties include preventative, corrective, and emergency maintenance; routine inspections and troubleshooting; equipment testing; vendor and contractor coordination; recordkeeping; and support for procedural development, safety compliance, and long-term infrastructure planning. The position includes on-call support in a 24/7 operational environment.

The data center is a highly secure, structured, and physically demanding workplace with loud conditions, controlled temperatures, and 24/7/365 uptime requirements. The work requires attention to detail and problem-solving when managing and troubleshooting critical equipment during routine operations and emergencies. Physical activities include lifting up to 50 pounds, bending, stooping, climbing, using hand tools, and walking or standing for extended periods.

Requirements

• High school degree or equivalent.
• At least 3 years of experience as a Critical Facilities/Maintenance Technician in a data center, mission-critical environment, or other relevant experience.
• Knowledge of mechanical or electrical systems, construction/project planning, building controls, fire systems, and security systems.
• Knowledge of building automation systems.
• Proficiency with MS Excel, MS Word, and MS Project.
• Ability to lift up to 50 pounds and perform physically strenuous work, including bending, stooping, walking long distances, and using hand tools.

Nice To Haves

• Technical certification or license in a mechanical, HVAC, or electrical field; military training experience; or experience in another related field.
• Knowledge of CMMS, ticketing, or work order systems.
• Technical proficiency in planning and scheduling, with strong organizational skills.
• Strong communication skills and ability to lead coordination meetings and facilitate progress toward scheduled goals.
• Ability to work cooperatively with internal administration groups and negotiate effectively with customers and contractors to reach mutually acceptable terms and conditions.
• Knowledge of AutoCAD.

Responsibilities

• Assist with the operation, inspection, maintenance, and monitoring of mission-critical equipment and building systems in the data center.
• Support preventative, corrective, and emergency maintenance for electrical, mechanical, HVAC, plumbing, power, and life safety systems.
• Perform routine inspections, scheduled maintenance, and basic troubleshooting of facility equipment and systems.
• Assist with equipment testing and preventative maintenance, including filter changes, generator testing, and UPS/ATS/STS transfer operations.
• Monitor building systems and report equipment issues, discrepancies, trends, and abnormal conditions to facility management and operations teams.
• Coordinate with vendors and subcontractors on maintenance, equipment installations, and service delivery.
• Help maintain maintenance schedules, critical spare-parts inventory, and facility documentation.
• Support change control, safety compliance, work rules, and standard operating procedures.
• Maintain accurate maintenance records, inspection reports, and operational documentation in company systems.
• Support data center uptime, reliability, and operational efficiency initiatives.
• Provide on-call support and respond to facility emergencies as required in a 24/7 operational environment.

Benefits

• Paid time off for eligible employees.
• Medical coverage for eligible employees.
• Dental coverage for eligible employees.
• Vision coverage for eligible employees.
• Retirement savings plans for eligible employees.
• Eligible positions may include participation in a bonus or sales incentive plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED