Critical Facilities Technician - Data Center (1st Shift)

Wesco•South Windsor, CT

1d•Onsite

About The Position

The Critical Facilities Technician supports the operation and maintenance of mission-critical infrastructure in a data center environment. The role assists with managing electrical, mechanical, plumbing, and life safety building systems to ensure their performance, reliability, and uptime. It includes preventative, corrective, and emergency maintenance; vendor and contractor coordination; and support for 24/7 on-call operations. The technician also contributes to procedural development, safety compliance, and long-term infrastructure planning. The position is performed in a highly secure, physically demanding, structured data center environment with loud conditions, controlled temperatures, and 24/7/365 uptime. It requires attention to detail and problem-solving when managing or troubleshooting critical equipment during routine operations and emergencies. Physical work includes lifting up to 50 pounds, bending, stooping, climbing, and extended periods of walking or standing.

Requirements

High school degree or equivalent.
At least 3 years of experience as a Critical Facilities/Maintenance Technician in a data center, mission-critical environment, or other relevant setting.
Knowledge of mechanical or electrical systems.
Knowledge of construction/project planning, building controls, fire systems, and security systems.
Ability to lift packages up to 50 pounds; bend or stoop; walk long distances repeatedly; and use hand tools.

Nice To Haves

Technical certification or license in a mechanical, HVAC, or electrical field; military training experience; or experience in another related field.
Knowledge of building automation systems.
Knowledge of CMMS, ticketing, or work order systems.
Technical proficiency in planning and scheduling, with strong organizational skills.
Strong communication skills and ability to lead coordination meetings and facilitate progress toward scheduled goals.
Ability to work cooperatively with internal administration groups and negotiate effectively with customers and contractors to reach mutually acceptable terms and conditions.
Proficiency with MS Excel, MS Word, and MS Project.
Knowledge of AutoCAD.

Responsibilities

Assist with operating, inspecting, maintaining, and monitoring mission-critical equipment and data center building systems.
Support preventative, corrective, and emergency maintenance for electrical, mechanical, HVAC, plumbing, power, and life safety systems.
Perform routine inspections, scheduled maintenance, and basic troubleshooting of facility equipment and systems.
Assist with equipment testing and preventative maintenance, including filter changes, generator testing, and UPS/ATS/STS transfer operations.
Monitor building systems and report equipment issues, discrepancies, trends, and abnormal conditions to facility management and operations teams.
Coordinate with vendors and subcontractors on maintenance activities, equipment installations, and service delivery.
Help maintain maintenance schedules, critical spare-parts inventory, and facility documentation.
Support change control, safety compliance, work rules, and standard operating procedures.
Maintain accurate maintenance records, inspection reports, and operational documentation in company systems.
Support data center uptime, reliability, and operational efficiency initiatives.
Provide on-call support and respond to facility emergencies as required in a 24/7 operational environment.