Critical Facilities Engineer

5C Data Centers USA•Memphis, TN

1d•Onsite

About The Position

The Critical Facilities Engineer supports site operations for a data center in Memphis, Tennessee, ensuring the reliable operation of electrical, mechanical, fire/life-safety, and general building systems supporting more than 20 MW of critical IT capacity. The role plans and performs preventive, corrective, and emergency maintenance; monitors and troubleshoots critical infrastructure; responds to incidents; and contributes to facility inspections and upkeep. The engineer works under the guidance of the CFM Chief Engineer and Facility Manager, escalating complex or high-risk issues to Lead or Chief Engineers as appropriate. The role executes MOPs, SOPs, and EOPs; maintains accurate shift logs, equipment records, maintenance notes, and technical documentation; and supports audits, compliance, reliability analysis, and continuous improvement. It coordinates vendor activities and serves as a liaison with vendors and service providers, helping ensure safe, compliant work. The engineer may lead small-to-medium-scale projects from planning through completion, including procuring quotes, drafting procedures, and collaborating with engineering, controls, logistics, construction, and other teams. The position involves working onsite in a 24/7 critical environment, with shifts varying by location. Equipment and systems may include UPS systems, batteries, power distribution equipment, switchgear, generators, chillers, air handlers, cooling towers, pumps, valves, building and electrical monitoring systems, leak detection, and fire/life-safety systems. Physical work may include lifting, ladder use, and working in confined spaces.

Requirements

Relevant technical degree, military training, or formal certifications.
Strong working knowledge of critical electrical and mechanical systems, including UPS, switchgear, generators, electrical distribution, chillers, CRAH/CRAC units, pumps, cooling towers, and chilled-water systems.
Ability to read electrical one-lines, mechanical schematics, wiring diagrams, and control sequences.
Proficiency executing MOPs, SOPs, and EOPs in a live critical environment.
Demonstrated advanced troubleshooting skills.
Ability to work onsite in a 24/7 critical environment; shifts vary by location.
Strong documentation and communication skills.
Ability to safely and reliably perform physical work, including lifting, ladder use, and working in confined spaces.

Nice To Haves

2–4 years of hands-on experience in data centers, critical facilities, industrial plants, mechanical/electrical infrastructure, or a related industry.
Ability to independently perform routine and moderately complex maintenance tasks.
Understanding of critical systems such as CRAC/CRAH, UPS, generators, and PDUs.
Experience executing MOPs and SOPs with minimal supervision.
Early-stage experience troubleshooting non-complex issues.
Experience coordinating with vendors or contractors.
Technical diploma, trade certificate, or coursework in HVAC, electrical, mechanical, or industrial maintenance.
Experience with BMS, EPMS, or SCADA systems.
OEM training from Liebert, Schneider, Cummins, Caterpillar, or Trane.
Exposure to liquid cooling for AI/GPU environments.
Strong technical depth in power and cooling systems, problem-solving and analytical skills, independent work and team collaboration, communication and documentation habits, attention to safety and operational discipline, professionalism, reliability, and accountability.

Responsibilities

Independently operate and monitor critical electrical and mechanical infrastructure, including power, cooling, monitoring, leak detection, and fire/life-safety systems.
Perform advanced troubleshooting and assist with root-cause diagnosis; escalate complex or high-risk issues as appropriate.
Carry out complex preventive, corrective, and emergency maintenance with minimal supervision.
Execute MOPs, SOPs, and EOPs accurately and in accordance with safety standards.
Recommend procedure improvements and contribute redlines and documentation updates.
Coordinate vendor activities and ensure work aligns with safety and operational requirements.
Support incident response, post-incident reviews, and reliability analysis by gathering data and reporting system-performance observations.
Ensure work complies with OSHA, NFPA, internal safety policies, environmental regulations, and audit requirements.
Maintain shift logs, equipment records, maintenance notes, and technical documentation.
Support internal and external audits, including ISO, SOC2, and environmental compliance audits.
Share technical knowledge, best practices, and troubleshooting techniques, and contribute to a collaborative, safety-focused team.
Plan and execute preventive maintenance, repairs, and general facility-management work, including building inspections and upkeep.
Lead small-to-medium-scale projects, collaborating with external and internal teams; procure quotes and draft procedures.
Act as a primary liaison with vendors and service providers, supporting adherence to safety and environmental protocols and service standards.