Critical Facilities Engineer II

Flexential•Richmond, VA

4d•Onsite

About The Position

The Critical Infrastructure Engineer II uses advanced skills to perform preventative and corrective maintenance on electrical, mechanical, and HVAC equipment at assigned data centers, maintaining mission-critical uptime of 99.999% or higher. The role includes vendor management, scheduling, documentation control, and working closely with Data Center Technicians (DCTs), including providing hands-on training as needed. The position supports the operation, maintenance, and repair of critical equipment and systems serving 24x7 data center operations. It contributes to customer SLA compliance, operational excellence, commissioning, disaster recovery exercises, change management, customer power provisioning, and accurate utilization reporting. The role also involves facility rounds, equipment monitoring, and preparing maintenance and operational procedures. This role has 24x7 facility on-call responsibility and may require off-hours and weekend maintenance. Physical requirements include sitting for extended periods, walking or standing for 50% of the time, moderate or advanced keyboard use, and lifting up to 50 pounds. Travel is 5% of the time. Safety hazards may include chemical, electrical, ergonomic, climbing ladders, mechanical lift, noise, temperature extremes, trip/fall, and driving-related hazards.

Requirements

At least 2 years of data center experience.
At least 4 years of experience with root cause analysis and troubleshooting/problem solving.
Experience working with building automation.
At least 4 years of experience in a critical infrastructure environment.
Understanding of electrical and mechanical systems used in critical data center operations, including feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAH units.
Applicable trade experience.
Ability to sit for extended periods.
Ability to walk or stand for 50% of the time.
Moderate or advanced keyboard usage.
Ability to lift 50 pounds.
Ability to travel 5% of the time.
Legally authorized to work in the United States and reside in a state where Flexential maintains employment eligibility at the time of hire and throughout employment.
Possess a valid driver's license and insurance where driving is required.

Nice To Haves

Electrical or mechanical certifications.
Associate degree or higher in a relevant engineering discipline.
At least 5 years of data center experience, with an emphasis on building and equipment operation.
Functional and technical depth and complexity that meets or exceeds role expectations.

Responsibilities

Perform preventative and corrective maintenance on electrical, mechanical, and HVAC equipment at assigned data centers.
Monitor, maintain, operate, and repair mission-critical equipment and systems to support 24x7 data center operations, achieve 99.999% uptime, and meet customer SLAs.
Manage vendor relationships.
Read and interpret blueprints, engineering specifications, project plans, and other technical documents.
Drive change toward operational excellence goals, identify constraints, and propose solutions.
Assist with disaster recovery dry-run exercises and commissioning efforts.
Maintain AHJ requirements and implement change windows in accordance with company policies.
Assist with customer power provisioning and other electrical modifications while maintaining a safe work environment.
Assist with off-hours and weekend maintenance activities when required.
Assist with reports on customer utilization, including space and power.
Read and prepare Method of Procedures (MOPs) and Standard Operating Procedures (SOPs) for data center maintenance and operations.
Perform facility rounds to check equipment operation, aesthetics, and cleanliness.
Monitor and manage alerts for facility equipment.
Build and maintain a strong working relationship with Data Center Technicians and provide hands-on training as required.
Perform other duties as assigned by management.