Critical Environments Director

SBM Management Services•Boston, MA

1d•Hybrid

About The Position

The Critical Environments Director will be responsible for supporting business development in growth of GMP Regulated Services business units and Critical Environments. The director will provide support to multiple projects concurrently utilizing operations experience with an emphasis on GMP compliance and process excellence. Applies applicable industry best-known-methods, Lean Six Sigma methodologies and tools along with other improvement methodologies/tools to foster a culture of self-managed services.

Requirements

Bachelor’s degree in Business, Engineering or related field from a four-year college or university; or equivalent combination of education and experience.
May be required to have a valid driver’s license.

Responsibilities

Manage and coordinate services and projects
Provide technical mentoring to department personnel
Lead the efforts and coordinate with other functional area leaders on GMP Regulated service initiatives
Provide supporting data to develop budgets, and may involve management of multiple cost centers, assure compliance
Complete performance appraisal for direct report and reviews staff own performance appraisals following company policies on a timely manner
Create, develop, update, revise and maintain documentation, policies, programs, procedures, and files following internal policies, standards and regulations established by government and/or regulatory agencies
Continuously comply will all service/project related regulatory requirements
Evaluate, select, and implement business solutions within existent and on development processes and/ or services
Create, develop and/or identify processes, service(s) and/or tool(s) as needed to ensure business deliverables and improve process efficiency at minimum cost
Establish and maintain required business documents as per internal and/ or external policies, regulations, and or procedures as applicable
Ensure documents are accurate and within internal and/ or external policies, regulations, and or procedures as applicable
May develop and/or revise task instructions and operational procedures for new processes and services
Provide updates on assigned topics to appropriate personnel
May assist and/or lead the new service introduction and account transitions
Interact with functional areas representatives during the selection and implementation of business solutions
Communicate to functional department(s), in a timely manner, information related to business solutions
In conjunction with services work to assure the most efficient flow design in manufacturing, utilizing state of the art technology where applicable
Provide support and training to service personnel and customers
Work and implement special projects or assignments as assigned
Travel and coordinate staff members to travel to other facilities when it is necessary to attend inter-facility meetings, service/technology transfer, Improvement Teams, and/or Critical Environment trainings
Will require travel to support operational initiatives up to 50% of the time