Critical Environment Industrial Control Systems Engineer

Microsoft•Charlotte, NC
•$102,100 - $219,200

About The Position

The Critical Environment Industrial Controls Systems Engineer (CE IE) works with teams across Information Technology and Critical Environments in Microsoft’s 24x7x365 mission-critical datacenters. The role is part of Cloud Operations & Innovation (CO+I), which delivers infrastructure and foundational technologies supporting Microsoft online services, including Bing, Office 365, Xbox, OneDrive, and Azure. The engineer manages and governs electrical and mechanical industrial control systems (ICS), including servers, applications, networks, and device infrastructure. The role also supports site-level ICS programs and projects and participates in global initiatives. Microsoft describes its datacenter operations as emphasizing environmental sustainability and optimization, and its culture as grounded in inclusion, growth, collaboration, respect, integrity, and accountability.

Requirements

  • Bachelor’s degree in Computer Science, Information Technology, Mechanical Engineering, Electrical Engineering, Aerospace Engineering, Data Science, Cybersecurity, or a related field, and 2+ years of technical experience in software engineering, network engineering, service engineering, systems engineering, or industrial controls; or equivalent experience.
  • Ability to meet Microsoft, customer, and/or government security screening requirements, including passing the Microsoft Cloud Background Check upon hire or transfer and every two years thereafter.

Nice To Haves

  • Master’s degree in a listed or related field and 3+ years of relevant technical experience, or a bachelor’s degree in a listed or related field and 5+ years of relevant technical experience, or equivalent experience.
  • 1+ year of technical experience working with large-scale cloud or distributed systems.
  • 3+ years of experience in an operational, mission-critical, 24x7x365 facility.
  • 1.5+ years of experience designing and/or commissioning ICS in datacenter critical environments, including Modbus and BACnet protocols.
  • 2+ years of experience operating and maintaining building electrical systems, including power distribution, grounding, fire alarm, and related control systems, and mechanical systems, including HVAC, chilled water, DX refrigerant, evaporative systems, and related controls.
  • Project management experience focused on agile methodologies.
  • Knowledge of construction techniques and terminology, including the ability to read and interpret blueprints, construction drawings, and documents.
  • Ability to manage, prioritize, and execute multiple concurrent mission-critical infrastructure projects.
  • Ability to balance competing resource demands and adapt to changing priorities.
  • Demonstrated ability to deliver projects on time and meet deadlines.
  • Ability to provide meaningful and timely reporting for weekly success metrics.
  • Established understanding of Electrical Power Monitoring Systems (EPMS), Branch Circuit Monitoring (BCM), Building Automation Systems (BAS), and/or Battery Monitoring Systems (BMS).

Responsibilities

  • Maintain ICS availability, data quality, service and change management, reporting, and security across datacenters.
  • Manage site-level ICS programs and projects; govern and directly participate in global ICS initiatives.
  • Manage, service, and govern electrical and mechanical ICS, including servers, applications, networks, and device infrastructure in mission-critical datacenters.
  • Govern logical and physical access, approvals, and permissions for ICS systems, networks, workstations, and servers used for datacenter monitoring and controls.
  • Support a culture of safety and security by complying with CO+I safety programs and policies and completing compliance knowledge assessments.
  • Develop positive working relationships with internal teams and external stakeholders.
  • Embody Microsoft’s culture and values.
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