About The Position

The Critical Environment Industrial Control Systems Engineer (CE IE) works with teams across Information Technology and Critical Environments in Microsoft’s 24x7x365 mission-critical datacenters. The role supports Cloud Operations & Innovation (CO+I), which delivers infrastructure and foundational technologies for Microsoft online services, including Bing, Office 365, Xbox, OneDrive, and Azure. The engineer maintains, services, and governs electrical and mechanical industrial control systems (ICS), including servers, applications, networks, and device infrastructure. The role covers ICS availability, data quality, change and service management, reporting, security, access controls, and site-level program and project management. The engineer also participates in global ICS initiatives and works with internal teams and external stakeholders while following CO+I safety and security policies. The position requires a relevant bachelor’s degree and at least two years of technical experience, or equivalent experience. Preferred qualifications include experience in mission-critical facilities, ICS design or commissioning, and operation and maintenance of building electrical and mechanical systems. The role is classified as Service Engineering IC3. The typical U.S. base pay range is $102,100–$202,200 per year; the range for the San Francisco Bay Area and New York City metropolitan area is $133,800–$219,200 per year. Certain roles may be eligible for benefits and other compensation.

Requirements

  • Bachelor’s degree in Computer Science, Information Technology, Mechanical Engineering, Electrical Engineering, Aerospace Engineering, Data Science, Cybersecurity, or a related field, and 2+ years of technical experience in software engineering, network engineering, service engineering, systems engineering, or industrial controls; or equivalent experience.
  • Ability to meet Microsoft, customer, and/or government security screening requirements, including passing the Microsoft Cloud Background Check upon hire or transfer and every two years thereafter.

Nice To Haves

  • Bachelor’s degree or applicable field experience in Critical Environments, Electrical, Industrial, or Mechanical.
  • 5+ years of experience in an operational, mission-critical, 24x7x365 facility.
  • 3+ years of experience designing and/or commissioning ICS in datacenter critical environments, including Modbus and BACnet protocols.
  • 3+ years of experience operating and maintaining building electrical systems, including power distribution, grounding, fire alarm, and related control systems, and mechanical systems, including HVAC, chilled water, DX refrigerant, evaporative systems, and related controls.
  • Project management experience, with a focus on agile methodologies.
  • Knowledge of construction techniques and terminology, including the ability to read and interpret blueprints, construction drawings, and documents.
  • Ability to manage, prioritize, and successfully execute multiple concurrent mission-critical infrastructure projects.
  • Ability to balance competing resource demands and adapt to changing priorities.
  • Demonstrated ability to deliver projects on time and adhere to deadlines.
  • Ability to provide meaningful and timely weekly success-metric reporting.
  • Established understanding of Building Automation Systems (BAS) and Electrical Power Monitoring Systems (EPMS), and/or Branch Circuit Monitoring (BCM), and/or Battery Monitoring Systems (BMS).

Responsibilities

  • Maintain ICS availability, data quality, service and change management, reporting, and security in datacenters.
  • Manage site-level ICS programs and projects, and govern and participate in execution of global ICS initiatives.
  • Manage, service, and govern electrical and mechanical ICS, including servers, applications, networks, and device infrastructure.
  • Govern logical and physical access, approvals, and permissions for ICS systems, networks, workstations, and servers used for datacenter monitoring and controls.
  • Promote safety and security in global datacenter operations by complying with CO+I safety programs and policies and completing compliance knowledge assessments.
  • Develop positive working relationships with internal teams and external stakeholders.
  • Embody Microsoft’s culture and values.
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